Account Manager (FMCG), Dublin 8

Position: Account Manager (FMCG)

This role includes people management, requiring a hands-on approach to coaching, performance management, and team development. It suits a highly organised, commercially aware professional who can build strong client and internal relationships in a fast-paced environment.

Key Responsibilities

• Manage day-to-day client accounts and act as a main point of contact
  
• Monitor KPIs, SLAs, and ensure accurate, timely reporting
  
• Support client meetings and performance reviews
  
• Work with field teams to deliver client objectives and track performance
  
• Identify risks and resolve issues proactively
  
• Support team performance through coaching and feedback
  
• Assist with budget management, cost control, and profitability
  
• Ensure smooth contract delivery and operational coordination
  

What you will bring to the role

• KPIs and SLAs consistently achieved
  
• Accurate, on-time reporting
  
• Strong client relationships
  
• Effective field execution
  
• Engaged, well-managed team
  
• Controlled budgets and profitable accounts
  

Essential

• 2–4 years’ experience in account management or similar within FMCG (required)
  
• Experience with KPIs, SLAs, and reporting
  
• Strong organisational, communication, and relationship skills
  
• Commercial awareness and budget support experience
  
• Experience supporting or managing teams
  

Desirable

• Relevant third-level qualification