Duty Manager, Ballincollig

Main purpose of the role:
Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have/be:

Minimum 2 years` experience in a management position;
Good knowledge of Microsoft Office (Excel, Word);
Experience balancing cash/tills;
Excellent communication skills;
Good delegation skills;
Highly driven with a strong work ethic;
An understanding of how to achieve KPIs and targets;
Commerciality and brand awareness;
Passion for grocery retail;
Thrive in a fast-paced working environment.

Main duties:

Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative;
Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager;
Implement planograms correctly and ensure the correct range is in place in store;
Merchandise and present the store to the highest standard;
Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace;
Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment;
Support Store Manager in the development and training of the team and in ensuring the smooth running of the store;
Manage employee performance, giving regular feedback, recognition and encouragement;
Deal with all customer queries efficiently, professionally and consistent with store policy;
Understand achieving margins in all departments;
Engage with new initiatives and embrace new ways of working;