Customer Service Administrator, Kerry

Red Chair Recruitment are currently recruiting for a Customer Service Administrator for our client, a well-established and growing company based in Tralee, Co. Kerry.

This is a full-time permanent position suited to someone with strong IT skills and a background in customer service or administration. The ideal candidate will be highly organised, have a professional telephone manner, and enjoy working in a fast-paced, team-focused environment.

Key Responsibilities:

Manage a high volume of incoming service calls, ensuring efficient logging and response times Schedule and coordinate field service engineers to meet customer requirements. Liaise with customers on callouts, updates, and service resolutions. Ensure accurate charging for all service activities. Assist in the preparation of quotes, tenders, and document management. Provide general administrative support including sales admin, customer reception, and day-to-day office operations.

Requirements:

Previous experience in a customer service or administration role. Proficient in IT systems, with excellent working knowledge of Microsoft Office. Exceptional communication and interpersonal skills. Ability to multitask and work well under pressure.

What’s on Offer:

Competitive salary of €30,000 – €32,000 depending on experience. A supportive and collaborative working environment. Opportunity to grow within a reputable and expanding company.