Duty Manager, Killarney

Gleneagle Killarney has an exciting opportunity for an experienced Duty Manager to join our Management Team. As one of Ireland’s most vibrant hospitality destinations, the Gleneagle Hotel operates alongside the renowned Gleneagle Arena, hosting a year-round calendar of concerts, events, and entertainment.

This is an excellent career move for a Duty Manager with strong Food & Beverage or hotel operations experience — whether from a similar role in a smaller property or from a senior supervisory/management position in a high‑volume environment. You’ll join a supportive team that offers extensive training, development, and progression opportunities.

About The Role

Operational Oversight

• Lead early and late Duty Manager shifts, ensuring smooth and efficient hotel operations
• Work closely with departmental managers to ensure all areas are open, staffed, and delivering the high standards expected by our guests

Guest Care

• Engage with guests throughout the hotel, resolving issues promptly and professionally
• Maintain a proactive, guest‑centric approach to service and problem‑solving

Compliance & Reporting

• Conduct daily fire walks and safety checks
• Complete daily operational reports and ensure compliance with hotel policies and procedures

Teamwork & Event Support

• Collaborate with the wider team during large-scale or complex events
• Support different departments when required to ensure seamless service delivery

The Ideal Candidate

• Minimum 2 years’ experience as a senior supervisor or manager in Food & Beverage, or as a Duty Manager in a smaller property
• Proven experience working in high‑volume events, hospitality, or F&B operations
• A Level 7 qualification (or equivalent) in hotel management, tourism, event management, or a related discipline
• Strong interpersonal and communication skills, with the ability to work confidently with multiple stakeholders
• Adaptable, energetic, and comfortable working in a fast‑paced, dynamic environment with varied guest profiles

Our Commitment to Diversity & Inclusion:

We are proud to be an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We welcome applicants of all backgrounds and identities and are dedicated to providing reasonable accommodations throughout the recruitment process and employment lifecycle.

If you need a reasonable accommodation—whether related to disability, accessibility, or another individual need—simply inform us. We’re happy to make adjustments so you can interview comfortably.

If you’re ready to take the next step in your hospitality career and become part of a forward-thinking hotel group, we’d love to hear from you.

Apply today and join a team where your potential is valued and your passion for guest service is rewarded.

Required Criteria

• Experience in a management role in hospitality or retail.
• Level 7 or equivalent in hotel management, tourism, event management or associated discipline

Skills Needed

Hospitality

About The Company

Rooted in the heart of Munster and guided by the third generation of the O’Donoghue family, The Gleneagle Hotel Group is more than a business — it's a legacy of hospitality, connection, and community. What began as a family-run hotel has grown into one of Ireland’s most dynamic hospitality groups, now the largest employer in Munster’s tourism sector, with over 500 passionate team members during peak seasons.

With a portfolio that includes the Gleneagle Hotel & Apartments, The Maritime Hotel in Bantry, and Gleneagle Arena, the group offers far more than jobs — it offers careers with purpose. From front-of-house service to live entertainment and event management, every role contributes to creating unforgettable experiences for guests and lasting pride for our people.

Company Culture

Recognised among Ireland’s Best Workplaces in Hospitality and proudly Great Place to Work®-certified, The Gleneagle Hotel Group is a place where talent is nurtured, potential is realised, and careers are built from the inside out. Here, individuals don’t just find a job — they discover a path, with access to training, internal progression, and meaningful development at every stage.

At our core, we believe in the power of teamwork, inclusion, and shared excellence. An incredible 99% of our people say it’s a great place to work — and that pride runs deep. We champion diversity, work-life balance, and equal opportunity, fostering an environment where everyone is empowered to thrive, innovate, and grow — both personally and professionally.

Across hospitality, events, and wellbeing, our teams shape more than experiences — they shape the future of Irish hospitality, together.

Company Benefits

We offer a comprehensive benefits package designed to support job satisfaction, wellbeing, and work-life balance. Perks include:

Onsite Benefits: Free parking, complimentary meals, and tea & coffee while on duty.

Leisure Access: Enjoy our top-tier leisure facilities—including a gym, swimming pool, sauna, squash courts, and pitch & putt.

Staff Discounts: Reduced rates on family leisure memberships, hotel stays, dining, and event tickets for you and your loved ones.

Recognition & Rewards: We celebrate our team through Employee of the Month programs, annual awards, staff parties (including family-friendly events), and a complimentary 2-night stay for long-serving employees.

Wellbeing Support: Access to trained mental health first aiders, plus ongoing wellness and social events to promote balance and connection.

Join a team that values your contribution and invests in your personal and professional wellbeing.

Flexible schedule, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Referral bonus, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Discount in gift shop, Free meals during shifts, Wellbeing Scheme, Employee of the Month, Employee Recognition Scheme, Culture of recognition, On the job learning, Progression opportunities, Staff celebration events, Company employee App

Salary

Not disclosed