Customer Assistant (Permanent 20 - 25 Hours) - Paul St, Cork

About the role We pride ourselves on offering customers the biggest range of products around. And that's not just food, but everything from clothes and kettles to financial services.

With stores across the UK and Ireland, and a variety of roles, we are always looking for people who are as passionate about helping customers as we are.

Our Every Little Helps approach doesn't just apply to our customers. It's at the very heart of everything we do at work– and it's what makes us different. We believe in treating each other with respect, and everyone having the opportunity to get on. That's what makes Tesco such a great place to work.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

Responsibilities

Always put the customer first and consider them in everything you do.

Get to know your customers and serve them with pride.

Help to ensure products and services are available for customers at all times.

Handle all products with care to maintain quality and ensure they reach the customer in the best condition.

Keep the shop floor and back areas clean and tidy at all times.

Using the training you receive, follow department routines and processes.

Follow all company policies and adhere to Health and Safety routines.

Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

Requirements

Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.

Works hard for customers, your team and your department.

Prioritise to ensure anything you do is right for our customers.

Adaptable and resilient to meet the ever-changing demands of our business.

Must be able to follow instructions either verbal or written.

Reliable and a good timekeeper.

Must be smart and tidy at all times.

Benefits

Competitive Salary

Bonus Scheme

Virtual GP service provides free and confidential access to an online GP through video consultations, and online prescription service for colleagues. The service is also available to families of colleagues who live at the same address for a reduced cost.

24/7 access to our Employee Assistance Programme (EAP) for you and family members for in-the-moment emotional support along with free access to a range of wellbeing services supporting you under our new Wellbeing First approach of Body, Mind and Life.

Colleague Clubcard offering 10% discount across stores and online, with 15% discount weekends once a month (Friday to Sunday), and 20% off twice a year. There is also 20% off F&F clothing, all year long; these discounts can be extended to a family member with a second Clubcard available.

Life Assurance

Pension Scheme

Save As You Earn Scheme

Paid Family Leave

Bike to Work

Long Service Awards

Commuter Scheme

*Entry requirements and rules of the scheme apply

About Us Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of, and for the planet. Through initiatives like the Tesco Community Fund, our association with Children’s Health Foundation, our partnership with FoodCloud and Stronger Starts programme, we have supported over 21,000 community groups, raised over €7.5 million for medical equipment, and provided almost 15 million meals nationwide to those living in food insecurity.

Tesco has operated in the Irish retail market since 1997, and with 170 stores nationwide we employ over 13,000 people in cities and towns around Ireland, supporting almost 45,000 jobs directly and indirectly. We partner with over 500 Irish suppliers– of which almost three-quarters are small and medium enterprises – which in turn supports almost 13,000 farming families around Ireland. Tesco is the single largest buyer of Irish food and drink in the world, buying €1.6 billion a year; more than any other single country in the European Union, more than even the USA.

We work closely with suppliers across Ireland who are dedicated to making the best products for our customers and this is reflected in the numerous awards our products have won, including Blás Na hÉireann, World Steak Challenge and Great Taste Awards.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco we celebrate diversity, recognise the value and opportunity it brings and want every colleague to feel they can be themselves at work.

We know life looks a little different for each of us, which is why we always welcome chat about flexible working. Some people are at the start of their careers, others want the freedom to do the things they love, or are going through life-changing moments. Talk to us throughout your application about how we can support you.

Inclusive Recruitment and Support We are committed to providing a fully inclusive recruitment process, allowing candidates the opportunity to thrive and notify us of any reasonable adjustments they may require. For further information on the accessibility support we can offer, please contact .

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