Head Hotel Concierge, Dublin Pike

Location:

On site / Dublin, Ireland

Job type:

Permanent / Full-time

Sector and subsector:

Hospitality | Front of House

Salary:

Negotiable salary

The Merrion, one of Dublin’s finest luxury hotels is recruiting for an experienced

Head Concierge .

Reporting to the Director of Guest Relations, this is a full‑time permanent role based onsite, 39 hours per week. This role is responsible for assisting the Director of Guest Relations in planning, coordinating and directing the operations of the Concierge department, ensuring that all our guests receive the highest level of service before, during and after their stay.

The successful candidate will oversee and manage a team comprising Supervisors, Doormen, and Car Valet Parkers. They will have a proven track record in a Concierge role in a 5* hotel, a solid working knowledge of the Opera property Management system, and hands‑on experience in managing teams. They will also have a strong working knowledge of the English language both spoken and written.

Maintaining an up‑to‑date knowledge of local attractions, events, dining options, and other amenities, the Head Concierge will actively network and build key contacts within Dublin’s hospitality, culture and events sectors.

Shift work&flexibility are required in this position.

Our belief is that the success of The Merrion Hotel depends on the commitment of each and every member of our Team. The hospitality&service we provide to our guests must be the very best at all times, and in recognition of this, you will enjoy our excellent benefits which include:

Competitive pay rates

Free meals on duty

Free cleaning of company provided uniforms

€300 bonus for recommending a friend to work at The Merrion

Travel and Bike to Work– Tax saving Schemes, discounted parking in the city

Health and Dental Insurance payments

Contributory Pension Plan from the day you start work

Increased holiday entitlement with length of service

Employee Discounts for room nights, our Garden Room Restaurant and Cellar Bar for you and your family/ friends

Free Employee Assistance Programme– free professional counselling and support on everything from anxiety to parenting to exam stress - for you and all your family members

About The Merrion The Merrion, a member of the prestigious Leading Hotels of the World, is located opposite Government Buildings in the heart of the city centre. Created from 4 Georgian Townhouses, the 142 bedroom and suites are arranged around two 18th Century style gardens.

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