Workflow Administrator, Dublin Pike

Location:

On site / Dublin, Ireland Job type:

Permanent / Full-time Sector and subsector:

Office Support | Office Administration Salary:

Negotiable salary

Are you looking to become part of a collaborative team whilst maximising your potential to grow and develop within your career? Apply today.

The Role. GMC is currently looking for an experienced Workflow Administrator to join our team.

The successful Administrator will be supporting the delivery of projects across all aspects of the business from an administration, reporting and coordination point of view.

Key Duties and Responsibilities

Assist in the development and refinement of forecasting models and methodologies.

Continuously evaluate and streamline reporting processes to improve efficiency and accuracy.

Create a forecast of future work volumes and identify optimum resource capacity required to undertake.

Programme works in accordance with operational capability, commercial targets, and client KPI’s.

Liaise with Operations regarding scheduling issues.

Produce and distribute Management Information (Reports) and identify and act upon areas of poor performance.

Carry out weekly“Plan Do” Reviews with Operations to assess the effectiveness of the Workflow function.

Ensure Crews are compliant with the Maximo/Click/Syclo process and challenge and manage individual performance issues.

Manage customer and client escalations.

Contribute towards the department’s approach to continuous improvement and utilisation of information technology.

Ability to process and submit payments and completions.

Ad hoc tasks as required by the wider business.

The Candidate: Required Experience and Competencies

Previous experience within the construction or utilities sectors, desirable.

Previous experience submitting payments and completions, desirable.

Strong analytical and problem‑solving skills, with the ability to interpret complex data sets.

Excellent communication and presentation skills, with the ability to convey technical information to non‑technical stakeholders.

Detail‑oriented with a focus on accuracy and attention to detail.

Confident, motivated and able to work independently as well as part of a team.

Ability to work under pressure with strict deadlines.

Time‑management abilities to meet targets and prioritise stakeholder impact.

Good communication, interpersonal, and customer‑service skills.

Integrity and respect for confidentiality and privacy.

Equal Opportunity Employment GMC is an equal opportunity employer, and we aim to recruit and retain like‑minded people from diverse backgrounds with a wide range of expertise. If you require any specific accommodations, we will make every reasonable effort to support you throughout the recruitment and selection process.

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