Store Manager | Dublin 15, Dublin Pike

Overview We currently have an excellent opportunity for an experienced and ambitious retail manager to join the Pelco Group as Service Station Manager in our Centra | Texaco store in Blanchardstown.

Job Role Purpose Ensure the site operates efficiently and effectively and provides our customers with the very best customer service and fresh food offering at all times. To deliver on key store targets through effective management of people and operations.

Job Role Specifics

Take final responsibility for the efficient day-to-day running of the site

Ensuring that the store reflects company's standards of merchandising, presentation and Customer Care

Achieving sales, margins, wastage targets

Implementing the HACCP, ensuring and maintaining the level of hygiene is of the highest standard throughout the store and compliance by all staff members to the same

Maintaining the cleanliness and appearance of the shop area by following checklists on a daily basis and ensuring that all the equipment, signs and lights are clean and fully illuminated

Ensure the store is compliant with the relevant legislation and implement procedures as required

Manage employee rostering and annual leave and maintain accurate and secure records

Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs

Control stocktaking and overheads as per annual budget

Team Management

Approachable and a role model who leads by example and encourages teamwork, foster a positive attitude and atmosphere in the workplace

Develop the team to meet the required standards; by training, coaching, undertaking performance and probation reviews, and assessing employee training requirements, ensuring appropriate training programmes are in place as agreed with support office

Develop and promote good communication between employees and management in a safe, respectful and inclusive environment

Stock Management

Full responsibility for site stock range and processes

Implement planograms correctly and ensure the correct range is in place in store

Merchandising shop area to ensure maximum performance of products

Performing and managing weekly / monthly stock takes

Back Office Management

Daily Cash Reconciliation&Cash Control

Daily Bank lodgements

Management of cash discrepancies and reporting to Management Accountant

Prime data entry– delivery dockets, invoices, cash reconciliations, bank account reconciliations, wet stock data

Sales Reporting

Operational

Dealing with breakdowns / system failure and reporting to relevant department

Organising contractor call outs and reporting to relevant department

Dealing with security issues/breaches

Customer Service

Always ensure that customer satisfaction is the number one priority and consistently deliver an exceptional service by displaying service excellence behaviours

Take final responsibility for the timely follow through on all promises / queries made to customers

Take final responsibility for the timely follow through on all customer complaints and, resolve at local level. Escalate to Support Office as and when appropriate

Health, Safety and Welfare Management

Lead by example through strictly complying with standards and safe working practices, as outlined in The Safety, Health and Welfare at Work Act, 2005 and subsequent Regulations, Acts or Amendments

Take final responsibility within the service station (including all non-customer areas) for the maintenance of safe working practices by staff, contractors and visitors

Take final responsibility for health, safety and welfare of staff, customers, contractors and visitors while on the premises

Job Requirements

Minimum 3 years' experience in a Retail management position (either as an Assistant Manager or Site Manager)

Passion for retail, a strong work ethic with a strong sense of ownership and accountability

Proven people management and leadership capability

Previous experience of reading and actioning reports

Excellent communication and delegation skills

KPIs and targets driven

Thrive in a fast-paced working environment.

Benefits

Competitive salary&KPI Bonus Scheme

Colleague Discount Scheme across the group

Paid Family Leave including Maternity&Parental Leave

Enhanced annual leave entitlements up to 27 days

VHI Health Insurance Funded Scheme

Colleague Assistance Programme– GP Online&Counselling Service

Employee Referral Bonus

Travel&Bike to Work Scheme

Save as you earn Scheme

Mileage Scheme

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