Fund Services - Client Solutions Associate/AVP, Dublin Pike

Job Summary As a Solutions Associate within the Client Solution team at J.P. Morgan, you will play a critical role in ensuring that deals are executed and onboarded efficiently and on time to maximize revenue opportunities. You will proactively and positively promote and manage the implementation of new business into J.P. Morgan. You will be responsible for Project Managing new and incremental deals, will gain exposure to the many products that JPM offers, and will be encouraged to identify opportunities for continual improvement within client onboarding and promote these forward.

Job Responsibilities

Provide‘Best in Class’ Implementation client experience

Take responsibility for the implementation of deals, from start to completion

Deliver Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology)

Act as the face to the client, agreeing structure, requirements and operating models, meeting on a regular basis and providing updates and handling client concerns.

Partner with the sales and account management teams to provide support and consultancy during the sales process, including support for RFPs and performing at client pitches.

Communicate clearly and effectively with Senior Sponsors and other key Stakeholders

Manage the project progress by use of project plans, issues logs and status reports

Identify and manage the escalation and resolution of issues and risks, sustaining project direction

Ensure new business transitions seamlessly into BAU with zero issues

Identify process improvements with subsequent ownership of improvement execution

Ensure product and regulatory knowledge is current.

Required Qualifications, Capabilities, And Skills

Self-starter with the ability to work in a pressurized environment

Highly structured and methodical in execution

Clear, articulate, and concise verbal and written communication

Ability to multi-task and prioritize workloads, strong time-management skills

Ability to understand and resolve or expedite issues quickly

Good knowledge of Microsoft Office Applications.

Preferred Qualifications, Capabilities, And Skills

Proven and demonstrable track record in Project Management, including management of virtual teams and complex projects

Proven track record in client facing roles

Knowledge of Securities Services Products

ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ andemployees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team J.P. Morgan’s Commercial&Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial&Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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