Swim Ireland– Office Administrator (Askeaton Pool&Leisure, …, Dublin Pike

Overview

In an exciting development, Swim Ireland has expanded pool operations to operate an additional leisure facility in Askeaton, County Limerick. We are now seeking an experienced Office Administrator to provide essential administrative support to ensure the efficient day‑to‑day operation of the leisure centre. The role involves coordination of bookings, customer communications, financial administration, health and safety administration and general office duties to support the management team and ensure a high level of customer service. Reporting to the Pool Manager the person appointed will be a hands‑on, customer‑centric administrator to support the day‑to‑day operations across our leisure facility. This role involves a combination of management tasks and administrative duties and will require excellent communication and organisational skills andthe ability to manage multiple tasks efficiently in a fast‑paced environment.Key Areas Of Responsibility

Administration&Operations

Provide general administrative support to the leisure centre management team Maintain accurate records and filing systems Support scheduling and updates to timetables and bookings Assist with reporting including attendance and usage data Bookings&Customer Service

Manage bookings for classes and facility use Respond to customer queries across phone, email, and in‑person Process changes, cancellations, and refunds Communicate updates to customers Financial Administration

Assist with issuing invoices and processing payments Support reconciliation of daily takings Maintain accurate financial records Health&Safety Administration

Support the administration of Health&Safety systems including maintaining records (risk assessments, incident logs, training records) Supporting audits and inspections Tracking staff certifications Coordinating contractor documentation and ensuring all safety documentation and procedures are up to date and compliant with legislative requirementsStakeholder&Communications

Liaise with community groups, schools, and clubs Support communications and social media updates Operational Support

Support stock monitoring and ordering Assist with rota coordination where required Work collaboratively with operational teams General

Handle confidential information appropriately Undertake additional duties as required Education&Experience

Proven experience in an administrative role Proven experience in leisure, hospitality, or facilities desired but not essential Proficient in Microsoft Office Suite Proficiency in the Legend Point of Sale System or equivalent desired but not essential Working knowledge of health&safety, risk assessments, and incident management Financial acumen (budgeting, forecasting, KPI tracking) Key Qualities

Strong communication and interpersonal skills Excellent attention to detail and organisational skills Ability to manage sensitive and confidential information with discretion Strong work ethic, flexibility, and adaptability Team player, with ability to work on their own initiative or under pressureEssential Requirements

Be eligible to work in Ireland on a full‑time basis Location&Remuneration

The package will include a salary commensurate with qualifications and experience based on 20 hours per week Position tenure: 2 year fixed‑term full‑time contract Position location: Askeaton Swimming Pool, Askeaton, County Limerick

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