Multilingual Customer service Agent, Dublin Pike
Multilingual Customer service Agent, Dublin Pike
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Dublin Pike, Ireland
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Posted: less than a month ago
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Save
Description
3rd Floor, Ormond Building, 31-36 Ormond Quay Up, Dublin 7, D07 EE37
Job Description We are seeking a highly skilled customer service representative to join our diverse team in this role. You will be the primary point of contact for a wide range of clients across southern Africa. You’ll be responsible for providing support, resolving complex inquiries, and ensuring a seamless customer experience by communicating fluently in English and Zulu.
Key Responsibilities
Act as the primary point of contact for clients across southern Africa.
Provide support and resolve complex inquiries.
Ensure a seamless customer experience through effective communication in English and Zulu.
Sector
Information and communication
Career Level
Professional
Eligibility Non‑EEA nationals must hold a valid employment permit.
Candidate Requirements Essential
Minimum experience required: 0 years
Minimum qualification: Level 4 (including Leaving Certificate, Leaving Certificate Applied, Leaving Certificate Vocational Programme)
Fluent in Zulu and English
Excellent communication skills
Proven time management skills and ability to work under time pressures
Strong team spirit and commitment to customer satisfaction
Desirable
Skills: Communications, Customer Service
Competencies: Decision Making, Time Management
Languages: English C2‑Master (Fluent), Zulu C2‑Master (Fluent)
#J-18808-Ljbffr
Job Description We are seeking a highly skilled customer service representative to join our diverse team in this role. You will be the primary point of contact for a wide range of clients across southern Africa. You’ll be responsible for providing support, resolving complex inquiries, and ensuring a seamless customer experience by communicating fluently in English and Zulu.
Key Responsibilities
Act as the primary point of contact for clients across southern Africa.
Provide support and resolve complex inquiries.
Ensure a seamless customer experience through effective communication in English and Zulu.
Sector
Information and communication
Career Level
Professional
Eligibility Non‑EEA nationals must hold a valid employment permit.
Candidate Requirements Essential
Minimum experience required: 0 years
Minimum qualification: Level 4 (including Leaving Certificate, Leaving Certificate Applied, Leaving Certificate Vocational Programme)
Fluent in Zulu and English
Excellent communication skills
Proven time management skills and ability to work under time pressures
Strong team spirit and commitment to customer satisfaction
Desirable
Skills: Communications, Customer Service
Competencies: Decision Making, Time Management
Languages: English C2‑Master (Fluent), Zulu C2‑Master (Fluent)
#J-18808-Ljbffr
Highlights
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Company nameCompany Details Confidential
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Job positionMultilingual Customer service Agent
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