Fraud Risk Investigator, Cork

Salary:

€35,000 gross p/a + monthly performance bonus

Shifts:

11.30-20.00 Mon-Fri subject to change (weekend shifts may be introduced in the future)

We’re looking for a sharp-eyed Risk Investigator to protect our users and platform from financial crime. You’ll review transactions, flag suspicious patterns, and work directly with customers to keep their accounts safe.

This role gives you the chance to solve complex problems, work with cutting-edge monitoring tools, and make a real difference in fighting fraud every day.

What we offer:

Performance based bonus

Opportunity to advance your career

Great rewards for referring your friends

Multilingual exposure: improve your spoken and written language skills

Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym

Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long

Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package

Bike-to-work tax relief

Maternity and paternity leave

Access to GP care and an occupational health advisor

Overview of tasks:

Provide input as we implement new transaction monitoring rules and tune existing ones

Review fraud alerts in our transaction monitoring queue and take action as needed

Contact our users for information on their account usage and transactions

Work with our partners and internal team members to review and assess information received from users

Take action on user accounts as needed, including locking or closing accounts

Develop an understanding of expected activity for each type of user we work with

Document investigative findings and elevate unusual or potentially suspicious activity to our partners for SAR consideration

Develop an unfailing eye for potential fraud, money laundering, and high-risk activity on customer accounts

Conduct enhanced due diligence (EDD) reviews on some of our highest risk users

Investigate tools that would make your job easier

Write clear documentation on current processes and help train future teammates

We are looking for someone who can:

Demonstrate experience in detecting fraud in banking, fintech, or other financial services through in-house developed transaction monitoring rules

Understand the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international

Demonstrate risk and compliance knowledge: a strong understanding of Know Your Customer (KYC), Anti-Money Laundering (AML), and risk assessment procedures is preferred

Understand the business banking landscape and have familiarity with international activity and ownership

Exercise empathy and understanding when communicating with users

Communicate complicated concepts with efficiency and clarity, both in speech and writing

Manage relationships with external parties with confidence and kindness

Work with efficiency and focus

Understand how to keep an organized, clean inbox and passionate for innovation

Love problem solving and making teams, product, and processes more efficient

Have a strong product sense

Be curious about the US banking system, startups, and ecommerce companies

#J-18808-Ljbffr