Omnichannel Customer Excellence Lead, Dublin Pike

Novartis seeks a Customer Excellence Lead in Dublin to enhance customer engagement strategies and ensure readiness across channels. The role includes overseeing content activation and orchestrating customer journeys, all while building capabilities within the teams to meet marketing excellence standards.Key responsibilities include managing integrated journeys across various platforms and collaborating with global teams for local launch readiness. Ideal candidates should possess leadership skills, a relevant degree, and expertise in customer engagement.

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