Customer Development Executive - Louth/Drogheda, Dublin Pike

Customer Development Executive - Louth/Drogheda Job Overview

To develop and grow revenue, volume and trading contribution within all outlets in your territory or area of responsibility through account development, consultative selling, customer relationship management, product availability and distribution and merchandising of the outlet to implement a high standard of in-store execution.

Key Responsibilities

Grow revenue, volume, trading contribution and market share targets by brand, channel and pack in line with or above the Regional plan

Improve product availability, space and distribution to achieve target availability level of 90%+

Engage in“Consultative Selling” with customers and potential customers using “Sell-Out” toolkit

Build incremental displays above plan that improves profitability

Maintain and develop existing and new customers through planned individual account support and liaison with Telesales and Customer Care staff to optimise quality of service, business growth and customer satisfaction

Achieve cash collection in line with company plan

Ensure high standard of in-store execution

Develop and implement“second address” selling

Deliver and prepare customer presentations to key customers

Full outlet reporting using I.T. systems and tools which enables quicker and better business decisions

Control and reduce free cases or any discounts that does not deliver improved customer performance in line with the company budget

Manage costs in own territory to help ensure regional budget expenditure is controlled.

Management of call frequency and call file to maximise deliver efficiency

Implement high standard of in-store execution (effective displays, planogram execution, stocking, fronting and facing of company products, placing and maintaining coolers)

Introduce promotions, gain agreement and support from store managers, secure preferred product placement, re-merchandise, place signage prior to the launch of the promotion.

Requirements

3 years sales experience in FMCG environment.

Good knowledge of beverage industry, products, channels and competition.

Strong communication and excellent relationship building skills.

Good numerical ability and computer literacy

Teamwork, drive and initiative

Key Behaviors

Revenue growth in territory, Volume Growth in territory

Trading Contribution, Cost/credit control in territory

Order Management

NPI implementation

In outlet performance: Display targets, Space mgt. chilled

Product availability and distribution– core / seed range to target

Incremental activity delivery e.g.‘Food to Go’

Customer and market data reporting

Retention of existing business and Acquisition of new business

Utilisation and optimisation of I.T. systems and tools

Education/Qualifications

Full clean driving licence is essential

Third level qualification in Business or relevant discipline is desirable. (Leaving certificate level or equivalent may be sufficient depending on experience)

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