Senior Engineer, Site Reliability Engineering, Dublin Pike

OnStar is a cornerstone of General Motors’ connected services—bringing safety, security, diagnostics, navigation, and convenience to customers through the

mobile apps ,

website , and the

in-vehicle experience , supported by a complex set of cloud services and integrations operating at global scale. To support this, we’re scaling our

Site Reliability Engineering (SRE)

organization in Dublin, responsible for keeping the OnStar product line resilient, performant, and scalable for millions of customers.

We are seeking an

experienced engineer

with a strong background in SRE, cloud operations, and project ownership to help build and improve reliability practices across our customer‑facing OnStar experiences and the services behind them.

What You’ll Be Doing

Design and implement

scalable, fault‑tolerant, and observable infrastructure

supporting OnStar mobile and web experiences, in‑vehicle services, and the backend platforms and integrations that power them.

Drive adoption of

configuration management ,

infrastructure refactoring , and

testing frameworks

to strengthen system resilience.

Partner across SRE, development, and product teams to improve

service reliability , deployment safety, and

incident response practices .

Provide consultation and contribute to planning on

reliability standards

for new OnStar capabilities, customer‑facing releases, and platform initiatives.

Help evolve and implement an

observability approach

using tools such as

Prometheus, Grafana, and Datadog , with automated alerting and actionable SLO dashboards.

Support and improve

on‑call practices , manage blameless post‑mortems, and guide root cause analysis to eliminate recurring failures.

Mentor engineers and support a culture rooted in

extreme ownership

and operational excellence.

Support compliance and

privacy‑driven engineering

initiatives across connected services, with potential crossover into areas like

data retention

and

safety certification tooling .

What You Bring

6+ years in

SRE, DevOps, or systems engineering , including experience mentoring engineers and leading project‑level technical work.

Track record of building and maintaining

high‑scale, cloud‑native systems

(preferably AWS, GCP, or Azure).

Expertise in

container orchestration

and deployment strategies using

Kubernetes

and

CI/CD pipelines .

Proficiency in

Python, Go, or Java , with strong code review and readability standards.

Experience leading

cross‑functional infrastructure projects , configuration strategy, or

organizational tooling initiatives .

Ability to think and act under pressure—whether debugging a live incident or balancing uptime vs cost trade‑offs.

Familiarity with

privacy engineering , data security, or experience supporting

compliance frameworks

is a plus.

Strong communication skills—able to influence, mentor, and lead across diverse technical teams.

Why Join Us? This is more than an engineering role—it’s an opportunity to help deliver reliable connected experiences customers depend on. At GM, you’ll join a team committed to

cutting‑edge technology ,

sustainability , and

inclusive innovation . With meaningful projects, a collaborative culture, and a global mission, your impact will be tangible and far‑reaching—improving reliability across OnStar mobile apps, web experiences, in‑vehicle services, and the systems behind them.

Hybrid

- This role is categorized as hybrid. This means the successful candidate is expected to report to our Dublin office three times per week, at minimum [or other frequency dictated by the business].

Ready to lead reliability at scale?

Join our SRE team in Dublin and help power trusted OnStar experiences for millions of customers.

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