Administrator Urgent Care Swords 9 month FTC, Dublin Pike

Role Title:

Urgent Care Admin

Location:

Vhi Swords

This role is a 9‑month fixed‑term contract on a part‑time basis (0.8). You will support the day‑to‑day running of Vhi 360 Clinic, covering the service hours of 8:00 am to 10:00 pm, 365 days a year. Flexibility to work across a rolling roster is essential.

Responsibilities

Provide an excellent level of service to patients and customers attending the clinic.

Manage all communications in a respectful and courteous manner (face‑to‑face, phone, email, etc.).

Ensure patient information is entered accurately and that computerized patient files are updated and secured.

Organise and book patient appointments and advise customers of costs related to VHI Healthcare policies.

Maintain smooth operation of the reception area and support cross‑functional team members.

Assist the Clinic Manager and undertake additional duties as outlined on an ad‑hoc basis.

What You Need To Be Successful

Experience in an administrative or customer‑facing role.

Demonstrated capability in a customer‑facing environment.

Previous experience in a healthcare setting is an advantage but not essential.

Interpersonal Skills

Excellent communication and interpersonal skills.

Patient‑ and customer‑focused approach.

Good IT skills– Microsoft Office.

Alignment with Vhi values.

Salary&Benefits In addition to a competitive basic salary, the following benefits are available:

Bonus structure.

Health insurance.

Pension scheme.

Income continuity.

Medical indemnity.

Employee Assistance Programme (EAP).

Vhi also offers a range of services and programs designed to support your physical, mental, and emotional health, including access to the Vhi 360 health centre, complementary therapies, counselling, coaching, and mindfulness resources.

Vhi is an equal opportunities employer.

Any information you provide will be treated confidentially within the recruitment team and used solely for the purpose of determining and providing appropriate accommodations during the application and recruitment process.

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