Strategic Learning Technology&Moodle Manager, Dublin Pike

Reporting to the Chief Executive and working closely with the Head of Academic Development and Registrar, you will play an important role in the following areas:

1. Learning Technology&Moodle Management

Lead the administration, optimisation, and enhancement of the Moodle VLE

Develop and maintain standardised module Moodle page templates and exemplars

Ensure consistent implementation of best practice in technology‑enhanced (including blended and online) learning design

Support academic staff in the effective use of digital tools and platforms (e.g., uploading, organising, and improving learning materials)

Support the use of Moodle tools including assignments, quizzes, gradebook, forums, attendance, completion tracking, feedback tools, and analytics

Keep abreast of Moodle updates, security patches, and new features; advise management and colleagues on upgrade decisions and implications

2. Instructional Design&Pedagogical Support

Collaborate with programme teams to embed instructional design principles and UDL

Support lecturers in designing effective face‑to‑face, blended, and online learning experiences

Support the design of interactive learning activities, formative assessment, feedback approaches, and learner engagement strategies

Develop and implement pre‑delivery review processes for module materials

Provide guidance on engaging and pedagogically sound online/blended delivery, helping to ensure that digital learning approaches are pedagogically sound rather than simply technology‑driven

Participate in student recruitment, induction, and orientation activities, acting as a key point of contact for current and prospective students; develop onboarding materials and guides to help students effectively navigate the VLE and associated educational technologies

Contribute to teaching and assessment

Ensure repository Moodle pages (e.g., Moodle Document Store for Staff; Moodle Document Store for Students; Careers Portal, ICD Research Hub etc.) are updated regularly

3. Staff Training&CPD

Provide induction training for new staff (incl. lecturers) on ICD’s digital systems and expectations

Develop quick guides, video walkthroughs, checklists, and staff‑facing support materials

Design and deliver training for academic and professional staff on Moodle and educational technologies, digital pedagogy and assessment design

Work with HR/academic management to maintain a staff CPD calendar for digital learning, contribute to the ICD Staff Training Hub and monitor engagement/completion

Support ongoing CPD initiatives linked to digital learning

Evaluate the effectiveness of staff training through feedback, completion data, and evidence of improved Moodle/module practice

Support a culture of continuous improvement in technology‑enhanced teaching and learning

4. IT Systems&Infrastructure Oversight

Oversee ICD’s institutional IT systems, including learning platforms (Moodle and integrations), core software (e.g., Microsoft) and digital tools (e.g., Zoom, GenAI), staff and student hardware provision

Manage software licensing across the institution, ensuring compliance, value for money, and alignment with academic needs

Provide IT support to staff and students, escalating to external support providers where necessary

Manage ICD’s cloud storage and file‑sharing environment (Microsoft OneDrive / SharePoint), including folder structure governance, staff access provisioning, and synchronisation troubleshooting

Support integrations between Moodle and related systems such as Turnitin, Zoom, Microsoft 365 and other approved platforms

Maintain user guidance for staff and students on Moodle and related learning technologies

Liaise with external IT providers, software vendors, and platform support services

Ensure systems are secure (incl. cybersecurity), reliable, and fit‑for‑purpose

Maintain an overview of staff and student IT hardware and software needs

Support procurement, allocation, tracking, and maintenance of laptops, classroom technology, peripherals, and other IT equipment

Maintain and oversee an IT asset register

Support colleagues in their use of classroom technology, including projectors, screens, audio‑visual equipment, hybrid teaching equipment, and related systems

Help resolve or escalate technical issues affecting teaching, learning, assessment or student support

Ensure coordinated device management (e.g., via MS Intune or similar) and user account administration

Plan and execute IT‑related projects, such as classroom technology upgrades, system migrations and digital transformation initiatives

5. Quality Assurance&Compliance

Support QA processes through pre‑delivery module reviews, collection and checking of digital learning artefacts (e.g., Moodle)

Contribute evidence for QQI reviews and institutional reporting

Monitor effectiveness of technology‑enhanced learning initiatives using structured approaches (e.g., feedback, review loops)

Gather and analyse data to monitor student engagement and attendance (online and offline), progression, retention and completion, identifying trends and opportunities for improvement

Prepare clear and timely reports for senior management and college committees, supporting data‑driven decision‑making and quality assurance processes, as they pertain to student support and success

Contribute to the development of ICD’s digital learning policies and strategies

Identify new technologies and innovations to enhance teaching and learning

Support institutional readiness for blended/online delivery expansion

Promote safe, lawful, and appropriate use of digital systems

Support compliance with GDPR, data protection, cybersecurity and acceptable‑use requirements

Ensure learning technology practices protect student and staff data

Promote accessibility and inclusive design in digital learning materials

Work with relevant colleagues to ensure digital systems and tools are used appropriately and securely

Support staff and students in understanding good digital practice, including password security, phishing awareness, file management, and responsible use of AI‑enabled tools

6. Digital Assessment and Academic Systems Support

Support lecturers in using Moodle and Turnitin for assignment submission, marking, feedback and originality checking

Provide guidance on Moodle gradebook setup, assessment workflows and feedback tools

Support assessment processes in line with ICD’s academic regulations and quality assurance procedures

Assist with the implementation of ICD policies on GenAI use, academic integrity, online assessment and assessment feedback

Support consistent approaches to assessment set‑up across modules

Provide technical and pedagogical support for online tests, quizzes and other digital assessment formats

Liaise with academic staff, programme teams and quality assurance staff to resolve digital assessment issues

Ideal Candidate Profile

Degree in a relevant field (e.g., Learning Technology, Education, IT, Instructional Design)

Experience working with Moodle or similar VLE

Ability to support both pedagogical and technical aspects of digital learning

Strong understanding of instructional design and blended/online pedagogy

Experience supporting staff training or CPD initiatives

Knowledge of IT systems, software and digital infrastructure

Strong working knowledge of Microsoft 365, GenAI, video‑conferencing tools and common educational platforms

Working knowledge of accessibility, UDL, GDPR, cybersecurity and digital inclusion issues

Ability to work cross‑functionally with academic and administrative teams

Strong communication skills and the ability to explain technical matters clearly to non‑technical users

Strong analytical ability and attention to detail

A service‑oriented approach to supporting staff and students

Excellent ability to work proactively and independently on one’s own initiative

Excellent capacity to take direction and respond to constructive feedback

Strong work ethic

Strong ability to work alone and collaboratively within teams

A proactive, solutions‑focused, pragmatic and collegial approach to problem solving

Strong ability to be flexible and adaptable working in a role that is likely to change and evolve in line with institutional needs

Postgraduate qualification in business, accounting, finance or a related field

Postgraduate qualification in Instructional Design or Learning Technology

Experience in higher education / QQI‑regulated environment

Experience contributing to quality assurance or accreditation processes

Experience in student support, academic administration or a related field

Experience as a student representative or within a student union

Experience working with international or multicultural student cohorts

Experience with data analysis and reporting tools

Experience with Moodle administration

Experience with Turnitin, Zoom, Microsoft Teams, Moodle analytics, H5P, API integrations and similar tools

Experience developing blended or fully online modules or …