Strategic Enterprise CSM for Growth&Revenue (Hybrid Dublin), Dublin Pike

What happens when cutting-edge technology, global scale, and real-world impact come together? You get one of the fastest-growing players in digital identity and fraud prevention! And right now, they’re hiring a Senior Customer Success Manager to help drive their next stage of growth across EMEA.This is not a“traditional” CSM role. This is a strategic, revenue-driving position where you’ll partner with some of the world’s most recognisable enterprise brands, helping them scale securely, reduce fraud, and navigate the evolving digital landscape. You’ll own a portfolio of high-value enterprisecustomers, lead executive-level conversations, uncover growth opportunities, and become a trusted advisor across complex, multi-stakeholder environments. From expansion opportunities to strategic roadmap discussions, you’ll sit at the centre of commercial success and long-term customer impact.And the timing couldn’t be better! The business is continuing to scale globally, investing heavily in innovation, and building a best-in-class customer function alongside some of the strongest talent in the industry. If you enjoy working in high-growth SaaS environments where commercial thinking, customer strategy, and relationship management all come together — this is the kind of role that can genuinely elevate your career.What they're looking for:

Enterprise Customer Success Management experience Industry experience in fintech, payments, regtech, or compliance Exposure to KYC/KYB, identity, or fraud solutions Why Join?

Base salary up to€100K Hybrid setup (3 days onsite in Dublin) Work with globally recognised enterprise customers Join a business shaping the future of digital trust and identity verification If you’re looking for more ownership, more strategic influence, and the opportunity to join a company making serious moves in the market, this is worth a conversation!

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