Hearing Wellness Advisor- Cork

If you enjoy working directly with customers, supporting clinical care, and being part of a service that genuinely changes lives, this Hearing Wellness Advisor role offers a rewarding entry point into a long‑term audiology career. You’ll play a key role in supporting customers throughout their hearing journey while building the experience, skills, and qualifications needed to progress into clinical audiology backed by the scale, stability, and investment of Boots Hearingcare. This is a hands‑on,customer‑facing role with real responsibility, structured development, and a clear future pathway.

The clinic environment

Access to the latest hearing technology and hearing aid solutions

Structured diaries and appointment‑based services

Strong clinical and operational support

Clear processes and high standards of care

The role

Be the first point of contact for customers, providing a warm and professional welcome

Carry out hearing screenings and pre‑clinic checks

Support hearing aid maintenance, after‑care, and troubleshooting

Assist Audiologists with clinic flow and customer preparation

Confidently discuss hearing health, ear care products, and next steps with customers

Manage administration, appointments, and customer records accurately

Play an active role in delivering a high‑quality, customer‑centric service

Training&career progression From day one you’ll receive structured training to build confidence and clinical understanding, including sessions at our Boots Hearingcare Academy in Llandudno. Training is delivered over several months, with all accommodation and expenses covered, and is supported by hands‑on experience in store.

Career pathway This role offers a clear progression route: Hearing Wellness Advisor → QHAD → Audiologist. With strong performance you can progress onto our fully funded Qualification in Hearing Aid Dispensing (QHAD) programme, leading to a qualified Hearing Aid Audiologist role.

Entry requirements

GCSEs (or equivalent) Grade C/5 or above in Maths, English, and Science

Strong performance and customer focus

Ability to balance academic study with clinical practice

What’s In It For You

Salary:€27,752 per annum

Monthly bonus scheme

Boots Discount Card

Free hearing aids (if required as an employee)

Free flu vaccination (discounted for family members)

Pension scheme (including salary sacrifice)

Life assurance

Flexible Benefits Box– tailor your package

Telus wellbeing support– confidential support inside and outside work

25 days annual leave, increasing to 30 with service, plus bank holidays

Long service awards recognising your contribution

What We’re Looking For

A strong customer‑service background (healthcare or retail ideal)

Confidence working with customers in a consultative environment

Excellent communication and organisational skills

Strong attention to detail and administration skills

A genuine interest in hearing health and progression into audiology

GCSEs (or equivalent) in Maths, English, and Science to support future QHAD entry

Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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