Helpdesk Administrator– Dublin North, Dublin Pike

Helpdesk Administrator– Dublin North About Your New Employer Join a dynamic and supportive team dedicated to providing top-notch client support. Work with a company that values innovation and continuous improvement. Be part of a collaborative environment where your contributions are recognized and valued.About Your New Job Ensure the smooth running of the Helpdesk : Work as part of the helpdesk support team to manage client interactions and resolve issues efficiently. Client Communication : Answer calls and emails from clients, and coordinate emergency callouts with staff and mobile engineers. Data Management : Process and store data related to service calls, maintenance visits, and daily sign-offs.Scheduling and Coordination : Schedule maintenance visits, manage access issues, and liaise with specialist sub-contractors to ensure compliance with client specifications. Documentation and Reporting : Ensure maintenance reports and paperwork meet standards, issue maintenance and daywork invoices, and manage risk assessments and safety documentation.Operational Support : Work with operations managers to improve helpdesk activities and maintain training records for engineering staff. What Skills You Need Excellent Communication Skills : Ability to liaise effectively with clients, staff, and subcontractors. Min 3-5 years’ experience in a fast-paced working office environment.Advanced MS Office skills. What’s on Offer Competitive Salary : Attractive compensation package. Professional Development : Opportunities for training and career advancement. Supportive Work Environment : Collaborative team culture and recognition of your contributions. What’s next? Please apply now by sending your CV to



and I will reply to your application in due course.

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