Concierge- One Albert Quay, Cork

The Role / Location The main function of this role is to support the Building Management of the premises, reporting to the Building Manager on site and the Property Management team at Savills. The candidate must be able to manage a fast‑paced environment. Strong planning and co‑ordination skills are essential, with management of various stakeholders at the building as the fulcrum of this role.

This will be a largely customer‑facing role being the first point of contact for the property based at the main concierge desk.

Key Responsibilities

Have a strong work ethic, pro‑active attitude, keen desire to learn and willingness to take ownership of a project

Check in arriving visitors, providing access using security and access control system

Act as the main point of contact for tenants and visitors, representing One Albert Quay and Savills in a friendly, courteous and professional manner

Handle communication with contractors undertaking maintenance on site

Manage and update contractor log and contractor documentation via Savills online system

Operate the main reception phone system and inbox, including responding to all queries in a timely manner

Oversee and maintain daily administrative operations to enhance and support a cohesive and efficient office environment

Organise meetings where requested

Schedule and communicate key dates and events at One Albert Quay

Manage car park operations, ensuring arriving visitors are parked in their designated space

Ensure reception operations run smoothly with consideration to GDPR guidelines

Monitor CCTV systems

Manage incoming tenant mail and parcel deliveries, ensuring prompt distribution

Skills, Knowledge and Experience

Previous experience in a customer‑facing role

Ability to prioritize with good problem‑solving and decision‑making skills

Strong communication and interpersonal skills

Must have excellent IT skills and software experience

Experience working on multiple projects simultaneously

Strong self‑management, organisation and administration skills

High attention to detail

Strong team‑working skills

Previous experience in a concierge role or the hospitality industry would be desirable

Savills Ireland is an equal opportunity employer.

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