Microsoft 365 Lead, Dublin

Overview

PM Group is a leading international engineering, architecture, project and construction management firm. With a network of offices in Europe, Asia and the US and a multi-discipline team of over 4,000 people, we deliver complex, capital projects in the life sciences, food and beverages, mission critical/ICT, advanced manufacturing, energy and environmental sectors. 

We are seeking an experienced professional to manage, optimise, and secure our Microsoft 365 services. This role is responsible for supporting effective and secure collaboration across the organisation while maximising the usage and benefits of our cloud productivity tools. The successful candidate will serve as both a technical expert and service facilitator, integrating daily operations with strategic planning.

Responsibilities

Microsoft 365 Tenant Management: Oversee the administration of Microsoft 365 tenants, including Exchange Online, SharePoint Online, Teams, OneDrive, and other associated services.Entra Administration: Manage user accounts, groups, and licenses in Microsoft 365 Admin Center. Monitor license usage and suggest cost-saving strategies.Setup and configuration of Privileged Identity Management (PIM), Single Sign-On (SSO) and Security Assertion Markup Language (SAML).Training and Documentation: Develop user guides, conduct training sessions, and document procedures for internal staff.Staying Current: Keep up to date with Microsoft 365 roadmap, new features, updates, and best practices.Change Management: Plan and execute upgrades, migrations, and new feature deployments in a structured manner.Solution architecting: provide solution designs to support Microsoft 365 Tenancy and Entra.
Qualifications

Education:Bachelor’s degree in computer science, Information Technology, or a related field preferred.Certifications:Relevant certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Security Administrator Associate, or Azure certifications are highly desirable.Experience:5+ years of experience with Microsoft 365 administration in a mid-to-large enterprise environment.Technical Skills:Proficiency with Microsoft 365 Admin Center, Exchange Online, SharePoint Online, Teams, and OneDrive.Experience with Azure Active Directory and related security controls.Strong PowerShell scripting skills for automation and bulk operations.Familiarity with Office 365 migration tools and processes.Knowledge of compliance, retention, and data governance policies.Understanding of network fundamentals and cloud architecture.Experience with mobile device management (MDM) and endpoint protection.

Soft Skills:

Excellent communication and interpersonal skills for interaction with technical and non-technical staff.Strong analytical and problem-solving abilities.Ability to prioritize tasks and manage multiple projects simultaneously.Attention to detail and commitment to quality.Proactive attitude toward learning and adopting new technologies.Ability to work independently and as part of a team.

Desirable Characteristics:

Strategic Mindset: Ability to align Microsoft 365 features and capabilities with organizational goals.Customer-Oriented Approach: Commitment to delivering excellent end-user support and improving user experience.Adaptability: Comfortable working in a dynamic environment with frequent changes in technology and business needs.Innovative Thinking:Willingness to suggest new tools and approaches to improve productivity and security.

Working Environment:

Based in Ireland.This position offers a hybrid work environment, requiring onsite presence 2-3 days per week.May require occasional after-hours or weekend work for critical updates or incident response.Participation in on-call rotation and disaster recovery activities may be required.