Researcher, Dublin

Overview

Our banking client is seeking an experienced Researcher to support internal communications and content initiatives across the organisation. This role will focus on researching, validating and curating information, ensuring internal communications and knowledge content remain accurate, clear and up to date.

This is an excellent opportunity for someone with banking or financial services experience who enjoys working with stakeholders, managing information and improving the quality and accessibility of internal content.

Primary Focus

Horizon scanning Banking/payment technology trends Innovation research Strategic insights Producing trend reports

Key Responsibilities

Conduct research across internal systems, documentation and business areas to gather and validate information

Support the creation, editing and maintenance of internal communications and knowledge content

Update and manage intranet pages, internal portals and shared knowledge repositories

Work closely with business SMEs and stakeholders to ensure content accuracy and relevance

Translate complex banking or operational information into clear, user-friendly language

Maintain content governance standards, version control and audit trails

Identify content gaps and recommend improvements to structure and accessibility

Support communications campaigns, announcements and internal updates as required

Experience & Skills Required

Previous experience in a research, content, communications or knowledge management role

Banking or financial services experience is essential

Experience updating intranet sites, knowledge bases or content management systems

Strong written communication and editing skills

Ability to interpret complex information and present it clearly

Excellent stakeholder engagement and organisational skills

High attention to detail and accuracy

Proficient in Microsoft Office and standard collaboration tools

Desirable

Experience working within regulated environments

Exposure to internal communications or change programmes

Familiarity with SharePoint or similar content management platforms

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at