Inside Sales Specialist - CPM Ireland, Dublin

CPM Ireland is excited to announce that we are currently recruiting for an Inside Sales Specialist. This is a fantastic opportunity to join a dynamic team, working on behalf of our client, a leading Music Licensing Body.

The successful candidate will be reporting to the Inside Sales Manager and will be working in a hybrid capacity from our CPM Head Office in Cookstown, Dublin. The role will involve generating sales and creating leads in the SME and Enterprise sectors.

Employee Benefits

Excellent basic salary - Up to €34,000 (DOE)Uncapped Commission - €16,000 (OTE)Fast‑track career progression – 82% of our managers are promoted internallyFull training and ongoing support from industry‑leading coaches and team leadersHybrid Working

Primary Responsibilities:

Sell music licences by contacting potential business customers to explain the services offered by the Music Licensing BodyProactively engage customers over the phone, either through self-generated leads or working with call or customer filesAchieve and exceed agreed KPI targetsManage your customer pipeline and own your CRM to ensure all information is correct, accurate and secureStructured planning to maximise efficiency and volume of prospectsWork to the highest compliance levels set out by the company and clientEnsure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelinesProvide customer feedback and industry insightProactively research new and existing products and services of the Music Licensing Body on an ongoing basis

Desirable Experience & Skills

Inside / Tele-sales and/or lead generation experienceAwareness of the Irish business arena at local and national levelsExperience working with outbound calling, lead management and/or CRM systemsExperience in a fast-paced target driven role, ideally in the business sectorCompetent IT Skills. Be comfortable working with Microsoft Office including Excel and OutlookAgility to multi-task, specifically updating systems and online forms in real-time whilst on calls with prospects to maximise efficiencyStrong focus on results and achieving targets daily, weekly and monthlyAbility to work on own initiative and continually look for ways to improve sales performance. Self-motivated with a drive to deliver consistent resultsPositive mindset interacting with customers, colleagues and the clientTeamwork-orientated individual able to share best practice and add to a positive team dynamicStrong analysis and judgement skills to prioritise and focus on best opportunitiesAccountability for performance and personal ownership of corrective measuresExcellent communication and interpersonal skills to create and build positive customer relationshipsAbility to create trust through effective listening and responding appropriately to individual customersStrong written skills for preparing proposals to customers and feedback to management/client