Sales Support Specialist, Dublin

Objectives

As your daily activity consists of providing solutions to our stakeholders, you are a master in communication, capable to be assertive in every situation. Using synergies and asking the right questions allow you to respond quickly to people's needs.

Responsibilities

• Handling requests coming from different communication channels
• Providing support to different internal stakeholders relating to sales activities 
• Managing possible complaints by finding suitable solutions
• Handling outstanding requests turning them into profitable contracts 
• Interaction with partners and customers in case of missing documents to promote the finalisation of the contract 
• Managing activities of the sales process according to the area of responsibility 
• Support in the optimisation of processes

Requirements

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field is preferred.
• Professional experience in an Internal Sales department or Sales Support role.
• Prior experience in managing customer complaints and providing suitable solutions.
• Excellent verbal and written communication skills. Ability to communicate effectively and assertively with customers, partners, and internal stakeholders.
• Ability to work collaboratively within a team and support other team members.

What we offer

• A secure job in a dynamic and innovative environment with a competitive salary and bonus structures.
• Modern offices and equipment.
• Excellent benefits - healthcare, pension, 25 days annual leave, bike to work scheme, Health and Wellbeing allowance, etc.
• Hybrid working after probationary period.