Team Manager - Residential Installations - Leinster, Dublin

Actavo

Team Manager - Residential Installations - Leinster
Operations Dublin Permanent Role Title: Team Manager
Department: Virgin Media
Reports to: Installations Manager
Location: Leinster

Role Purpose:
Daily oversight and management of crews working on Residential Virgin Media contracts with a view to maximising core KPI’s and adherence to quality and H&S standards and ensuring client satisfaction with services provided by Actavo.

Principal Responsibilities: Allocate daily workload to crews Monitor completion throughout the day Identify jobs in jeopardy and endeavour to optimise completion Identify training needs and areas of improvement Front line response to client queries Compile daily and weekly timesheets Adhere to and maintain compliance with all Health and Safety procedures within your work. Ensuring you are responsible for yourself and/or team members who report into you Requirements: Previous related experience leading a team of Installers A full driver’s license is required Intermediate understanding of VM Network operation and signal flow preferred Computer literate – intermediate knowledge of Microsoft Word and Excel Excellent communication skills required Ability to work flexible hours and overtime when necessary Benefits: Pension plan Life assurance – 4 times your annual salary Employee assistance programme Refer a friend scheme Maternity pay Employee discounts – on hotels, gyms, electronics and more Educational assistance Career progression opportunities Long Service Awards