Assistant Hotel Reception Manager, Dublin

Assistant Reception Manager – 4* Hotel

Our client is a contemporary four‑star hotel and conference centre located on the Meath / Dublin border, renowned for delivering high standards of guest service, professionalism and operational excellence.

They are currently seeking an experienced Assistant Reception Manager to support the Front Office leadership team in the day‑to‑day operation of Reception. This is an excellent opportunity for a Senior Receptionist or Front Office Supervisor looking to take the next step in their hospitality career within a quality‑driven hotel environment.

Responsibilities

Support the Reception Manager in the daily operation of the Front Desk Ensure smooth, efficient Reception operations and consistently high guest service standards Deliver a professional, warm and welcoming guest experience at all times Oversee accurate and efficient check‑in and check‑out procedures Monitor room allocations and ensure all guest requests are handled effectively Maintain accurate guest profiles and system records using the hotel PMS (Mews experience desirable) Liaise closely with all hotel departments to ensure seamless guest service delivery Supervise, motivate and support the Reception team Assist with training, onboarding and departmental inductions Ensure adherence to SOPs, hotel standards and operational procedures Support performance reviews, appraisals and development plans Handle guest queries, feedback and complaints professionally and efficiently Empower team members to resolve guest issues promptly Monitor service quality and implement improvements where required Ensure hotel standards, presentation and grooming policies are consistently maintained Support Front Desk upselling initiatives and revenue generation Ensure team awareness of hotel promotions and offers Assist with shift briefings, departmental meetings and internal communication Support reporting, administration and roster preparation as required Ensure compliance with all health, safety and fire procedures Report and document accidents or incidents appropriately

What’s on Offer

Competitive salary Full‑time, permanent position Career progression opportunities within Front Office management Structured training and ongoing development Uniform provided Free staff meals while on duty Free on‑site parking Supportive, professional and team‑focused working environment

How to Apply

If you are an experienced Senior Receptionist, Front Office Supervisor or Assistant Front Office Manager looking to progress into an Assistant Reception Manager role within a four‑star hotel, this is an excellent opportunity to join a high‑quality hotel on the Meath / Dublin border.

Apply today with your up‑to‑date CV through Indeed to be considered for this Assistant Reception Manager job. Shortlisting is currently underway, and early applications are encouraged.

All applications will be treated in the strictest confidence.

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