Operations Assistant - Surgical Training Office, Dublin

Job Title: Operations Assistant - Surgical Training Office Reporting To: Manager HST Specialty Operations, Surgical Training Location: 121 St Stephens Green School (or department): Surgical Affairs Contract type/duration: Full-time / Permanent Closing date for applications: 3rd of June 2026 RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere, and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission "To educate, nurture and discover for the benefit of human health". We seek candidates whose experience to date has prepared them to contribute to our commitment to the "Race Equality Action Plan 2025-2029" at RCSI. Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds. This makes our university stronger and ensures we hire the best talent. For each of the last six years, RCSI has been positioned in the Top 300 of universities worldwide in the Times Higher World University Rankings. We are proud that RCSI ranks first in the world for "Good Health and Well-being" in the Times Higher Education #SDG #SDG Impact Rankings 2025. This reflects our commitment to supporting people of all ages to live healthy lives and our work to promote the concepts of well-being and positive health. Our values of Respect, Collaboration, Scholarship and Innovation continue to unite and direct our purpose. Innovating for a Healthier Future 2023-2027 is RCSI's new five-year strategic plan. Through it, RCSI will enhance human health by meeting the health workforce needs of society, creating the insights and inventions that drive health improvements, and working in partnership with patients and the public in support of better health and well-being for all. The strategy unites the RCSI community in supporting the UN Sustainable Development Goals - with a particular focus on Goal 3, which targets good health and well-being. More details about RCSI can be ; in particular. At RCSI, our core values of Respect, Collaboration, Scholarship, and Innovation are at the heart of everything we do. We are committed to creating an inclusive and supportive environment where every colleague is valued and empowered to thrive. Our dedication to these values ensures that we foster a culture of mutual respect, open collaboration, continuous learning, and innovative thinking. Join us at RCSI, where your contributions will be recognised, and you will be part of a dynamic team making a real impact on global health. About the post: Specifically, the duties of the post will include: To assist with the delivery of Surgical Specialty Training Programmes with specific duties to the General Surgery Training Programme. Work with the team to ensure ongoing support of the programme and responsibilities are carried out efficiently and effectively in line with programme requirements and wider stakeholder needs, such as Medical Council of Ireland, Quality Assurance and National Doctors Training Planning requirements. To support the HST Operations Manager & team members on the day-to-day activities aligned to the day-to-day activities of the programme and the requirements of our key stakeholders, Trainees, Trainers and Committees. To provide administration and secretarial support when required to the Specialty programme training committees to include organising the meeting with Training Programme Director and committee members, attend and minute meetings. Maintain the central database of the department, Connect SA with training related activities. To assist in the organisation of the training curriculum/activities, relevant courses and events associated with the programme, such as annual recruitment, Trainee reviews, Committee meetings and training courses as required. Assist the Quality Assurance (QA) team in the planning and coordination of hospital inspections for the General Surgery programme, including liaising effectively with internal and external stakeholders, coordinating inspection schedules and meetings, and ensuring the timely preparation and circulation of all required documentation in advance. Assist in the planning, coordination and maintenance of trainee rotation sets across the six-year General Surgery training programme, ensuring compliance with NDTP (National Doctors Training and Planning) requirements and alignment with programme objectives. Ensure compliance with GDPR and organisational data governance standards, including adherence to data retention policies for trainee records following completion of the training programme, and the secure handling, archiving and disposal of confidential information. Handling enquiries, applications, preparing documents and reports as applicable Liaise with relevant internal stakeholders (SARA, Bookings, Faculty, Technical Staff, IT, Finance,) as required. Proactively resolving any problems that may arise to ensure the smooth running of Programmes Liaising with Communications in relation to booking meeting rooms, venues and running events Undertake training on key databases utilised within the department such as, Moodle, Connect SA (CRM), Qpulse, Qpercom, Ungerboeck, ISCP and Agresso as required. Undergoing programmes of training and development as may be required from time to time Representing the best interests of the Department and RCSI at all times Complying with statutory legislation and department rules and requirements in furtherance of your own and general staff welfare and safety Performing other duties within the department as may be required from time to time Person Specification: The successful candidate should be able to demonstrate the following: Strong organisational and administrative skills with the ability to prioritise An effective communication style appropriate to audience and situation The ability to deal effectively with sensitive / personal information appropriately and sensitively. Ability to make decisions and meet deadlines Have a flexible can-do attitude and with a willingness to learn and develop Strong computer skills including MS Office Suite and word processing skills The ability to work on own initiative as well as in a team environment Flexibility to work irregular hours on occasion Experience and a proven track record in a similar role would be an advantage We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application - we'd love to hear from you. Application Process Please apply online through the RCSI careers portal on the closing date with your CV and cover letter. Garda vetting and occupational health review may be required for this role, depending on the nature of the duties and responsibilities. Further information will be provided during the recruitment process. Eligibility to Work in Ireland Please note that we are unable to offer visa sponsorship for this role. Applicants must have unrestricted right to work in Ireland.

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