IT Operations Expert (Data Center / IDC), Dublin
IT Operations Expert (Data Center / IDC), Dublin
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Dublin, Ireland
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Posted: a week ago
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Description
TITANICOM is hiring an experienced IT Operations Expert to support large-scale international data center operations and infrastructure projects in Ireland.
We are looking for candidates with strong IDC/data center operations experience, solid technical troubleshooting capability, and cross-functional coordination skills. Chinese language capability is mandatory for this role.
Responsibilities
Manage and participate in 24×7 or 5×8 IDC data center operations and on-site duty arrangements
Respond to incidents and execute work orders according to SLA requirements
Perform operational risk analysis and establish preventive control measures for IDC sites or campuses
Continuously optimize EOP/SOP processes and operational workflows
Execute ticket handling procedures independently and support complex troubleshooting activities
Assist network and server teams in fault diagnosis and issue resolution
Coordinate cross-functional teams to manage non-standard operational scenarios
Lead initiatives to improve operational stability, efficiency, and risk management
Coordinate projects, optimize technical standards, and support process implementation
Drive collaboration across multicultural and cross-regional teams
Requirements
3+ years of IDC / data center / IT operations experience
Strong incident handling and operational optimization capability
Experience with ticketing systems, SOP execution, and IT service delivery
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We are looking for candidates with strong IDC/data center operations experience, solid technical troubleshooting capability, and cross-functional coordination skills. Chinese language capability is mandatory for this role.
Responsibilities
Manage and participate in 24×7 or 5×8 IDC data center operations and on-site duty arrangements
Respond to incidents and execute work orders according to SLA requirements
Perform operational risk analysis and establish preventive control measures for IDC sites or campuses
Continuously optimize EOP/SOP processes and operational workflows
Execute ticket handling procedures independently and support complex troubleshooting activities
Assist network and server teams in fault diagnosis and issue resolution
Coordinate cross-functional teams to manage non-standard operational scenarios
Lead initiatives to improve operational stability, efficiency, and risk management
Coordinate projects, optimize technical standards, and support process implementation
Drive collaboration across multicultural and cross-regional teams
Requirements
3+ years of IDC / data center / IT operations experience
Strong incident handling and operational optimization capability
Experience with ticketing systems, SOP execution, and IT service delivery
#J-18808-Ljbffr
Highlights
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Company nameTitanicom Tech Limited
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Job positionIT Operations Expert (Data Center / IDC)
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