Internal Sales Representative, Dublin

TJ O'Mahony, Ballymount, Dublin 24, part of Home Project Centre Sales Ltd., Ireland's leading Builders Providers and Home Improvement/DIY retailer, is currently seeking a Permanent, Full-Time Internal Sales Representative to join our growing team.

Job Purpose:

The successful candidate will support the daily operations of the Internal Sales Office, delivering excellent customer service while ensuring efficient processing of orders, quotations, and customer enquiries within a fast-paced sales environment.

Duties and Responsibilities:

• Processing customer orders, quotations, invoices, and sales transactions accurately and efficiently
• Managing order processing from initial enquiry through to delivery and after-sales support
• Handling customer enquiries by phone, email, and face-to-face in a professional and timely manner
• Assisting customers with product information, pricing, availability, and technical queries
• Managing pricing updates, credit requests, and account-related administration
• Liaising with suppliers regarding product sourcing, lead times, stock availability, and deliveries
• Working closely with the Dispatch Manager to ensure customer orders are delivered accurately and on time
• Working closely with the Office Manager, external sales representatives, and branches across the group
• Supporting sales representatives with administration, reporting, target monitoring, and credit control
• Maintaining accurate customer records and ensuring all documentation is processed correctly
• Using internal systems and software for order management and sales administration
• Building strong relationships with customers, suppliers, and colleagues
• Assisting with additional duties as required to support the business

Skills and Requirements:

• Previous experience in an internal sales or customer service role
• Strong organisational skills and attention to detail
• Ability to work on own initiative and manage multiple tasks effectively
• Excellent communication and interpersonal skills
• Strong customer service and sales experience
• Ability to work in a busy, target-driven environment
• Good computer skills, including Microsoft Office and internal sales systems
• Team player with a positive and proactive attitude
• Experience within builders merchants or construction materials industry beneficial

Benefits:

• Excellent salary package
• Targeted commission structure
• Career progression opportunities
• Supportive working environment
• On-site parking
• Employee discount
• 
  

Job Details:

• Job Type: Permanent
• Hours: 39 hours per week (Monday - Friday)

Home Project Centre Sales Ltd. is an equal opportunities employer.