Retail Line Manager— Lead a High-Impact Customer Team, Dublin

Tesco Ireland• Fairgreen Shopping Centre, Barrack St, Carlow, • Permanent • Working hours 39 • Apply by 20-Jun-2026

Background Tesco is a values‑led business dedicated to building a better experience for both customers and colleagues. The role supports Tesco’s mission to serve Ireland’s shoppers.

The Role Line Manager in Carlow responsible for supporting and leading a department and a team to deliver the best shop experience for customers.

Key Accountabilities

Lead and coach your team to deliver the best Shopping Trip for customers by ensuring great service, standards and availability.

Deliver all key performance indicators for your department.

Lead a team, making decisions every day that support them to do their jobs.

Deliver the training plan, ensuring all colleagues receive quality training, are validated to do their job and have an up‑to‑date training card.

Ensure all processes; routines and systems for your departments are completed accurately and at the right time.

Plan every seasonal, trade driving and promotional activity to achieve maximum sales, impact and presentation.

Responsible for all safe and legal routines for the department, ensuring plans are in place to address any identified issues.

Ensure colleagues understand the importance of the "what" and the "how", have objectives, regular reviews, career discussions and a live PDP.

Provide regular coaching and feedback across the store, improving the skills of your team.

Coach your team, giving them the confidence to call out behavioural issues and improve the shopping trip for customers.

Create an environment that encourages innovation and personal growth.

Role model a culture where customers love to shop and colleagues love to work.

What is in it for you We offer excellent benefits including:

Competitive salary from€37,500.

Bonus Scheme.

Colleague Clubcard 10% discount (including a 2nd card for a family member).

Life Assurance.

Pension Scheme.

Save As You Earn Scheme.

Paid Family Leave.

Bike to Work.

Long Service Awards.

Commuter Scheme.

Wellbeing Initiatives.

Key Responsibilities You will be responsible for:

Always putting the customer first and considering them in everything you do.

Getting to know customers and serving them with pride.

Ensuring products and services are available for customers at all times.

Handling all products with care to maintain quality and ensure they reach the customer in the best condition.

Keeping shop floor and back areas clean and tidy at all times.

Using the training you receive, following department routines and processes.

Following all company policies and adhering to Health and Safety routines.

Supporting colleagues in other departments when required.

Experience

Must have previous management experience.

For the Line Manager role, demonstrate a track record of:

Being passionate about delivering the right way for customers and colleagues.

Being adaptable and agile in thinking.

Delivering key objectives in a fast‑paced environment.

Being the "Go To" person for all queries in your department.

Shaping and influencing at the most senior level.

Previous retail experience preferred.

Leadership Skills&Style

Building strong relationships with colleagues inside and outside the store, working collaboratively with the team to deliver results.

Being warm and welcoming in every interaction, putting people at the heart of everything and recognising others.

Using energy and resilience to maintain momentum in challenging environments; making tough decisions when there is no easy answer while staying true to personal values.

Showing leadership that inspires confidence in others during both good and tough times.

Encouraging others to think differently, welcoming creativity and new ideas, and providing feedback on initiatives.

Being a humble leader who lives Tesco’s values.

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