Trade Counter Sales Executive, Dundalk

Trade Counter Sales Executive (Electrical Wholesale) Role Purpose The Trade Counter Sales Executive will be responsible for delivering excellent customer service at the trade counter and over the phone, handling sales enquiries, processing orders, and supporting warehouse operations where required. The role requires strong product knowledge, a proactive sales approach, and the ability to build relationships with trade customers while maximising sales opportunities.

Key Responsibilities

Serve customers at the trade counter and respond to telephone enquiries in a professional and efficient manner

Provide product advice, quotations, and solutions to meet customer needs

Process customer orders accurately and ensure timely fulfilment

Identify upselling and cross‑selling opportunities to maximise sales and margin

Promote alternative and own‑brand products where appropriate

Maintain strong product knowledge and awareness of pricing, costs, and branch targets

Support warehouse operations including goods in, goods out, picking, and packing when required

Assist with customer and site deliveries as needed

Maintain high standards of customer service at all times

Any other duties required to support branch operations

Essential Experience

Previous experience in electrical wholesale or strong knowledge of electrical products (advantageous)

Experience in a trade counter, retail, or customer‑facing sales role

Experience working in a fast‑paced environment

Skills&Attributes

Strong communication and interpersonal skills with a customer‑first attitude

Sales‑driven mindset with the ability to upsell and spot opportunities

Strong organisational skills and ability to multitask under pressure

High attention to detail and accuracy when processing orders

IT literate, comfortable with order processing and stock systems

Team player with a positive, proactive attitude

Full, clean Irish driving licence (required)

Forklift licence / MHE experience (desirable)

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