#10312 - Senior Sales Support, 30K - 37K, Dún Laoghaire
#10312 - Senior Sales Support, 30K - 37K, Dún Laoghaire
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Dún Laoghaire, Ireland
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Last edited: yesterday
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Description
About the job #10312 - Senior Sales Support, 30K - 37K We are looking to recruit an experienced Senior Sales Support for our well-established client in the finance industry.
Key responsibilities
Liaise with Senior Management across Customer Service, Risk, Finance, Marketing, and International.
Management of SME customer accounts, liaising with relevant departments (COLEs, Additional Outlets in general and temporary terminals). Summarising support issues and general account management activities.
Progress reporting on multiple projects such as sales campaigns and bank engagement.
Management of Lead Portfolio on CRM System Launching new initiatives for internal referral reporting structures and increasing product adoption.
Engagement with branches at all levels.
Become the CRM expert, using the system to create advanced reports in Excel.
Deliver bespoke reporting and analysis of Sales metrics, reports, and channel trends to the Sales Management Team.
Tasks
Owning the Additional Outlet process and related services.
Processing change of legal entities for applicable merchants
Arranging Temporary Terminals for merchants where applicable
Engagement and reporting
SugarCRM Champion
Potential Additional
Mapping Sales Support processes in Promapp Software
Candidate profile
Strong MS Office skills - Advanced Excel is a must
Strong process and mapping data skills
Interpersonal and customer service skills
Fluent in the English language
Comfortable working collaboratively, virtually, and independently.
#J-18808-Ljbffr
Key responsibilities
Liaise with Senior Management across Customer Service, Risk, Finance, Marketing, and International.
Management of SME customer accounts, liaising with relevant departments (COLEs, Additional Outlets in general and temporary terminals). Summarising support issues and general account management activities.
Progress reporting on multiple projects such as sales campaigns and bank engagement.
Management of Lead Portfolio on CRM System Launching new initiatives for internal referral reporting structures and increasing product adoption.
Engagement with branches at all levels.
Become the CRM expert, using the system to create advanced reports in Excel.
Deliver bespoke reporting and analysis of Sales metrics, reports, and channel trends to the Sales Management Team.
Tasks
Owning the Additional Outlet process and related services.
Processing change of legal entities for applicable merchants
Arranging Temporary Terminals for merchants where applicable
Engagement and reporting
SugarCRM Champion
Potential Additional
Mapping Sales Support processes in Promapp Software
Candidate profile
Strong MS Office skills - Advanced Excel is a must
Strong process and mapping data skills
Interpersonal and customer service skills
Fluent in the English language
Comfortable working collaboratively, virtually, and independently.
#J-18808-Ljbffr
Highlights
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Company nameOne Recruitment
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More info about this ad
#10312 - Senior Sales Support, 30K - 37K has been posted in the Dún Laoghaire Retail, Food & Wholesale category on Locanto.
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