Clinic Coordinator - Ennis Clinic

At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you!

Based on O'Connell Street in Ennis, we are looking for someone to build their professional career with Hidden Hearing as an integral member of our Ennis Hearing Centre team, who are helping patients hear better, every day. As Clinic Coordinator, you will be in the position of delivering our life-changing hearing healthcare firsthand, whilst building yourself, your colleagues and our patients for success.

Key Responsibilities

Patient Care

- provide a high quality of professional patient care to all inbound and outbound calls, covering the Ennis and greater area.

Telemarketing

– manage all inbound and outbound telemarketing calls/leads for the Ennis area, and ensure weekly/quarterly and annual targets are met and diaries are full. Our expectation is for our Clinic Coordinators to complete 80+ calls per day. Previous telemarketing experience advantageous.

Brand Ambassador

- representing Hidden Hearing, you will uphold our core values on a daily basis by consistently delivering a phenomenal patient care experience that we, as the modern hearing care experts, have been providing for almost 40 years.

There is a basic salary of€30,000, plus an uncapped commission structure, giving On Target Earnings of circa €40,000 per annum.

At Hidden Hearing is dedicated to each of our employee’s wellbeing; we will listen to you, help you live an engaged work life, and will treat you with respect and fairness.

If you think that you would be a suitable candidate to join our Hidden Hearing team, we would be delighted to hear from you.

Job Types:

Permanent, Full-time

OTE for this role are:

€30,000 - €40,000 per year

Benefits

Additional leave

Company events

Company pension

Bike to work scheme

Employee discount

Referral programme

Sick pay

Store discount

Schedule

8 hour shift

Day shift

Monday to Friday

No weekends or Bank Holidays

Supplemental Pay Types

Commission pay

Work Location: In person

Hidden Hearing is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity, equity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.

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