Medical Administrator, Ennis

Alliance Medical are currently recruiting for a Medical Administrator to join our radiology team based in Ennis, Clare. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.

Contract: Full-time, Permanent Contract

Working hours: 37.5 hours per week

This would be shift work: 5 - day requirement on site. Shifts can vary between the hours of 7:30am - 9pm

Shifts would be:

8am - 4pm or 1pm - 9pm

This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.

Key Responsibilities:

• Schedule and confirm radiology appointments with sensitivity and precision
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
• Handle incoming and outgoing phone calls and manage appointment-related queries
• Accurately update patient records and internal booking systems
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations
• Provide consistent, compassionate support to patients and their families throughout their visit
• Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit. 
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

• Strong communication and interpersonal skills
• Previous experience in medical administration or a healthcare setting
• A calm, caring nature
• High attention to detail and accuracy under pressure
• Flexible and adaptable team player
• A background in customer service is a plus