General Insurance Broker | Mallow

We are seeking a proactive and detail-oriented

General Insurance Broker

to join our team in our Mallow office. In this role, you will be joining an office of over 30 teammates working with personal lines, farm and commercial policies.

Key Responsibilities

Provide day to day support and servicing to existing clients on their insurance needs, e.g., issuing renewals and renewal comparisons

Deliver exceptional service to customers with professionalism, empathy, and efficiency.

Understand customer needs thoroughly through active listening and informed discussions.

Handle ad hoc customer requests as they arise including mid‑term adjustments, claims reporting and management

Identifying new business opportunities and following up by issuing quotations to the client

Carry out robust due diligence on customer risks and identify suitable market options and cover solutions

Maintain correct and clear documentation and file notes in line with system protocols (e.g. Applied Relay).

Contribute positively to a team‑focused, professional, and solution‑oriented environment.

What We're Looking For

APA or CIP qualification (or working towards)

Experience working within a broking team (personal lines or commercial) with an understanding of insurance products and processes

Strong interpersonal and communication skills with a customer‑first mindset

A prominent level of attention to detail

A collaborative team player who supports teammates and team leaders alike

Excellent time management, with commitment to reliability and productivity

Willingness to take initiative and help drive a positive team culture

Understanding of and compliance with fitness and probity standards and the Minimum Competency Code

Experience using Relay is helpful but not essential.

What benefits do we offer?

Discounted Personal Insurances

An active Sports&Social Club

Pension&Associated Benefits

Generous Parental Leave Policies

Stock Purchase Scheme

Insurance Exam Support Scheme including paid study leave

Employee Assistance Programme

Onsite parking

A progressive and vibrant working environment!

Ready to join us? If you are passionate about service excellence, confident in your technical ability, and thrive in a collaborative environment, we would love to hear from you. Should you have any other queries on this role or like to have an informal discussion, please contact David Tuohy via email at .

Equal Opportunity Employer

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