Evening Shift Customer Service Representative, Galway

Evening Shift Customer Service Representative CREGG Recruitment are working with our client, based in Ballybrit, Galway, in hiring full time/permanent Customer ServiceRepresentatives.

Please note this is an EVENING SHIFT role and own transport is HIGHLY RECOMMENDED, due tohours of work and lack of public transport.

Responsibilities as Customer ServiceRepresentative:

Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues which customers might have.

Maintaining knowledge of the company's facilities, websites, products, promotions, policies, and procedures.

Representing the company in a professional, courteous, and efficient manner.

Complete documentation to in-house standards and be compliant with all in-house procedures.

Reporting to the Customer Service Team Leader.

Hours of Work– Evening Shift:

Monday– Friday

17:00– 01:00

€35,280 per year

Job requirements:

Fluency in spoken and written English.

Minimum 1 year of experience working in a Call Centre or relevant Customer Service department (retail/hospitality/accommodation, etc).

Own transport essential, due to hours of work.

Strong communications skills.

Excellent telephone and customer service skills.

Contract Type:

Full time (39 hours per week)

We are interested in meeting candidates who are available with up to 2 weeks' notice.

If you are interested to work as Customer ServiceRepresentative , please apply with your CV.

#J-18808-Ljbffr