Evening Customer Support Specialist– Hybrid Role, Galway

Customer Service Representative– Evening Shift

Galway City | Hybrid after probation

We are currently hiring multiple Customer Service Representatives for a growing international organisation based in Galway.

This role would suit somebody with strong people and communication skills coming from hospitality, retail, customer-facing or office environments. Previous customer service office experience is not required— personality, attitude and willingness to learn are key.

What you’ll be doing:

Supporting customers via phone, email and live chat

Assisting with orders, accounts and product queries

Resolving issues in a professional and friendly manner

Working closely with internal teams to ensure a positive customer experience

Maintaining accurate records and updating systems

What we are looking for:

Fluent English skills

Additional languages are highly desirable

Strong communication and problem solving skills

Comfortable working in a fast-paced environment

Positive and customer-focused attitude

Must be based in Galway or able to commute to Briarhill

What’s on offer:

Full-time permanent opportunity

Hybrid working available after probation

Great opportunity to transition into an office-based customer support career

Supportive and growing team environment

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