Genesys Cloud CX Systems Admin&Ops Specialist, Galway

Diligent seeks a System Administrator for its BT Applications&Support Operations team in Galway. This role focuses on administering Genesys Cloud CX and executing operational processes. Key responsibilities include maintaining platform configurations, supporting reporting needs, and collaborating with various teams to ensure smooth operations. Candidates should have experience in contact centre environments, and familiarity with data analysis is preferred.Work onsite at least 50% of the time, fostering teamwork and community.

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