Support Assistant - 3yr Fixed-Term, 37hrs, Galway

Support Assistant - County Youth Services If you want to make a real impact on the lives of others join Galway Simon Community where we work towards eliminating homelessness through advocacy, education and campaigning in line with our values of compassion, community and collaboration.

Contract Details 3 year Fixed Term, 37 hours a week full-time as part of a 4-week rolling roster with a 7-day liability.

Location Galway County

Salary HSE Health Care Assistant 01/03/25 salary scale€35,434 - €44,539

Benefits

Sundays: Time and a Half

Public Holidays: Double Time

25 Days Annual Leave

Employee Assistance Program

Bike to Work Scheme

Occupational Sick Leave Policy

Education Assistance Scheme

Employee Pension Scheme

Mileage Covered

Death in Service– 2x basic salary

Job Summary Support Assistants work across our housing service, and community support services. Working alongside our Housing Support Officers, delivering practical and emotional supports to clients as part of their overall support plan.

Key Responsibilities

Clients— Support clients from all backgrounds and experiences, in a calm, effective, trauma informed manner to maximise their health, self‑care, education, community engagement, home management skills, and their overall well‑being with the goal of independent living.

Compliance— Stay compliant with all organisation policies, stay up to date on mandatory training, participate in routine maintenance, inspections and cleaning in line with health and safety standards.

Service Delivery— Systematically log and record all interventions with and behalf of clients on relevant systems, work in an organised and efficient manner with clear communication within the team to deliver high-quality professional service.

General— Willingness to adapt as needed to support client and service needs.

This job description is not intended to be an exhaustive list of responsibilities.

Essential Requirements

Qualification– A minimum of a QQI Level 5 Major Award in Health Service Skills (5M3782) or Healthcare Support (5M4339)

Experience– 1-year relevant experience in a similar role in a care setting

Driving– Valid, full driver’s licence; access to own vehicle and ability to obtain insurance for business use (cost covered by organisation)

Desirable

Knowledge/Experience of homeless sector.

Trauma Informed Approach.

Experience of lone working.

Closing date 14/06/2026

Galway Simon Community is an equal opportunities employer and welcomes applications from all sections of the community.

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