#10587 - Workshop Controller, Kilkenny, DOE

About the job #10587 - Workshop Controller, Kilkenny, DOE We are currently looking to recruit an experienced workshop foreman/controller based in Kilkenny. This role would suit a qualified mechanic who's looking to put down the tools and try something a littledifferent.

Responsibilities:

Generating profit for the dealership

Managing and coaching a team of technicians and apprentices, making sure targets and business objectives are met

Working with colleagues and other departments to ensure a seamless service for customers

Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts

Providing estimates for servicing and repairs and setting timescales

Accurately recording technician time and writing technical reports and recommendations.

Assisting technicians with technical challenges to identify solutions

Ordering correct parts for vehicles

Ensuring warranty standards are adhered to

Liaising with other departments with regards to parts and any other queries as the workshop representative

Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind

Ensuring that all work complies with health and safety and manufacturer policy, as well as company standards

Skills&Requirements:

Previous experience within the motor industry, particularly workshop control or technician

Organisational skills

Interpersonal skills

Problem solving and decision making

Ability to communicate well with customers and colleagues across different departments, both face-to-face and via email

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