Transfer Agency, Associate 2, Kilkenny

Who we are looking for

Deliver high quality client service both internally and externally by incorporating experience and industry knowledge in daily workflow, so as to complete increasingly complex tasks on time and accurately. Join us if making your mark in the financial services industry from day one is a challenge you are up for.Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization. In your role you will strive for cutting‑edge solutions that are straightforward and scalable, help us build resilience and execute day‑to‑day deliverables at our best.What you will be responsible for

Client Service:

Complete tasks, including the handling of queries, to a high quality, to meet client requirements in a timely and accurate manner. Ensure business standards and client deadlines are met on a consistent basis. Actively initiate error, fines, and loss analysis. Escalate client issues where necessary.

Technical:

Adhere to procedures in relation to all tasks. Administer client trades and maintain the register, process cash movements and reconcile. Identify process efficiencies in the course of daily work and propose to line managers. Develop and maintain a thorough knowledge of transfer agency processes and systems.Gain broad expertise on company products. Build and maintain an internal network of contacts.

Communication:

Liaise with other departments in an effective manner. Provide/seek regular feedback to team leader.

Team:

Act as an effective team player and deputies for the immediate supervisor when appropriate. Show organization skills for oneself and others. Display effective team focus by assisting colleagues in their daily routine. Positively influence team morale to achieve set standards and goals. Show willingness to assume additional tasks to share workload within the team/department.Maintain a“can do” attitude.

General:

Display initiative in administering client/investor correspondence. Display awareness of daily work levels and overall business needs by identifying and taking prompt action on priority items, displaying effective time management.

Education&Preferred Qualifications

Specific knowledge, skills and qualifications needed to achieve required performance standards in a role. Detailed understanding of procedural, technical and product requirements within transfer agency business. Excellent administrative and business support skills, with the ability to multi‑task and to work calmly under pressure.Excellent working knowledge of MS Office suite, including Word, Excel and PowerPoint. Strong written and verbal communication skills. Excellent organizational, planning and coordination skills. Ability to work accurately to tight deadlines. Proactive and able to work independently and as part of a team.Personable and enthusiastic. Benefits

Inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Equal Opportunity Employer

We consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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