Head of AI Adoption&Value Creation, Kilkenny

Head of AI Adoption&Value Creation Location:

Kilkenny (Hybrid with travel to nationwide offices)

Service Line:

Business Transformation

Reporting to:

CEO&Head of Operations

At Ifac, we believe change creates opportunity. We’re committed to helping our clients grow, adapt and thrive, and that starts with continuously improving how we work. As artificial intelligence transforms professional services, we are investing in the next phase of our journey; embedding AI into everyday workflows across the firm to improve productivity, enhance service delivery, and unlock new opportunities for our teams and clients. We are now seeking a Head of AI Adoption&Value Creation to lead this transformation. This is a unique opportunity to shape how AI is used across one of Ireland’s leading professional services firms — not as a technical exercise, but as a practical, business‑focused transformation that improves how work gets done.

The Role As Head of AI Adoption&Value Creation you will lead the structured rollout of artificial intelligence across Ifac. Your focus will be on identifying opportunities to improve workflows, reduce friction, and enhance service delivery through practical AI adoption. Working closely with Technology, Learning&Development, and operational teams, you will ensure AI becomes a natural part of everyday work— delivering measurable improvements in productivity, consistency, and turnaround times. This role sits at the centre of transformation and offers the opportunity to influence how services are delivered across the firm.

What You’ll Be Doing Lead AI‑enabled workflow transformation

Identify high‑impact workflows across service lines

Map current processes and identify inefficiencies

Design AI‑enabled workflows that improve speed, consistency and quality

Standardise best practice approaches across teams

Typical Areas Include

Accounts preparation

Tax compliance and advisory

Payroll and HR services

Audit documentation

Client communication and reporting

Internal knowledge access

Drive firm‑wide adoption

Develop practical AI playbooks tailored to specific roles

Embed AI into templates and standard workflows

Support teams through hands‑on adoption

Encourage consistent and confident use of AI tools

Deliver measurable productivity improvements

Establish productivity baselines

Measure time savings and efficiency gains

Track improvements in turnaround times

Report on outcomes and return on investment

Lead pilot programmes

Launch targeted pilot projects across teams

Measure outcomes and refine workflows

Scale successful initiatives across the firm

Collaborate across teams

Work closely with Technology to align tools and systems

Partner with Learning&Development to support training

Engage with service line leaders to identify opportunities

Support office leaders during rollout phases

Build long‑term capability

Develop AI confidence across the organisation

Deliver workshops and demonstrations

Support leadership teams in adopting AI‑enabled ways of working

What Success Looks Like In this role, success is measured through real outcomes, including:

Improved productivity across core workflows

Reduced turnaround times

Greater consistency across offices

Increased capacity for advisory services

High levels of adoption across teams

About You You are a practical problem‑solver who enjoys improving how work gets done. You understand business operations and are comfortable working with digital tools and emerging technologies. Most importantly, you bring the ability to turn ideas into action.

Essential Experience

7+ years’ experience in business transformation, consulting, operations or similar

Experience redesigning workflows or improving operational processes

Strong stakeholder engagement and communication skills

Proven ability to deliver measurable improvements

Strong organisational and project delivery skills

Highly desirable

Experience in professional services (accounting, advisory, consulting or legal)

Background in consulting or operational improvement

Experience leading change programmes

Familiarity with AI tools such as Microsoft Copilot or similar

Experience working across multiple teams or locations

What We Offer

Competitive and flexible remuneration

Hybrid working options

Opportunities for professional development

A collaborative and supportive culture

The chance to shape how technology transforms professional services

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