Outsourcing Manager, Northern Trust Ireland, Limerick

About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award‑winning financial institution that has been in continuous operation since 1889. With over 130 years of financial experience and more than 22,000 partners, we serve sophisticated clients using leading technology and exceptional service.

The Role Reporting to the Global Head of Outsourcing, the Outsourcing Manager will facilitate, implement, and ensure a consistent approach to the Outsourcing Framework for The Northern Trust Company Ireland Branch, while collaborating closely with global partners. Key priorities are ensuring compliance with the Central Bank of Ireland regulatory obligations, staying abreast of emerging regulations and developments, representing the Irish legal entities at appropriate Northern Trust Third Party and Outsourcing forums and committees, and contributing to the strategy and direction of these bodies.

Key Responsibilities

Lead role in creating, maintaining and developing the Legal Entity Outsourcing Governance Frameworks, including Strategy, Exit Strategy and Outsourcing Procedure documents

Support the execution of the Global Outsourcing Oversight Framework and ensure all local jurisdictional requirements are considered

Support other priorities of the Global Head of Outsourcing and the Global Outsourcing team as they arise

Standing attendee of the Outsourcing and Operational Resilience Oversight Committee and attend Risk Committee and Branch Management Committee meetings (as appropriate) to present status of all outsourced arrangements

Hold functions accountable to manage and oversee their relevant outsourcing risk

Monitor and escalating non‑compliance with the framework

Support the annual review of the Legal Entity Outsourcing Addendum, owning the development, update and maintenance of local procedures required to implement the Addendum

Own and maintain the Legal Entity Outsourcing and Third Party Register on behalf of the Branch Manager; responsible for ongoing updates and outreach to functional teams for data point refresh

Coordinate completion of the Investment Services Outsourcing Register Return and subsequent submission to the Central Bank of Ireland, where required

Maintain the service menus appended to the Intercompany Service Agreements

Liaise with internal departments and support them through the five stages of outsourcing, from new proposals through to any proposed termination of an outsourced arrangement, ensuring the correct governance process has been followed and internal and CBI approval obtained for any new proposed critical outsourced arrangements

Oversee completion of risk assessment and due diligence activities by coordinating with and supporting functional owners to ensure completion in line with required frequency

Support ongoing monitoring; review issues/challenges identified during the risk assessment and ongoing monitoring process and elevate as applicable to relevant senior management, accountable owners and governance committees

Create and present Legal Entity Management Information dashboards, reports and escalations to the Outsourcing and Operational Resilience Oversight Committee, Risk Committee and Branch Management Committee

Provide technical advice and guidance to all relevant stakeholders, ensuring ongoing awareness of obligations and responsibilities with respect to the outsourcing framework; run workshops and training sessions covering Irish regulatory requirements as well as CBI expectations in relation to outsourcing, including the annual e‑learning outsourcing training module

Attend client Due Diligence meetings to provide an overview of the firm’s Outsourcing Framework

Collaborate with legal, risk and compliance to stay abreast of, and review proposed changes to regulatory announcements, legislation and industry practices for onward embedment in the Legal Entity Outsourcing Framework

Skills&Experience

Bachelor’s degree and several years of related work experience with a clear understanding of financial services, compliance and risk

Solid understanding of third‑party risk management, in particular CBI Regulations relative to outsourcing

Deep knowledge of business operations and corporate functions with a strong understanding of internal controls and risk management

Ability to think strategically, build credibility and influence key stakeholders

Experience in change management and project management

Excellent communication skills, both verbal and written, and proven ability to interact effectively with senior management

Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities

Highly flexible and adaptable to change in a high demand environment

Proficiency in Microsoft Word, Excel and PowerPoint

Reasonable Accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

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