Telesales Executive, Limerick

Telesales Executive - Business Affinity team As part of the wider SME Sales&Retention organization you will be responsible for contacting&connecting with customers, industry affiliations and other partners identifying their needs and selling products to meet those needs.

Responsibilities

Participate in outbound calling campaigns to grow Three's customer base, with campaign support provided.

Move prospects through sales cycle from lead to close accepting many opportunities will close in a single call and others will require multiple follow ups

Build excellent relationships with influencers and decision makers in target organisations

Identify and convert cross sell and upsell opportunities

Work within set key performance measurements defined by the call centre and management team and process sales transactions using internal provisioning systems

Ensure prospect and customer data is maintained in company systems (CRM&Salesforce.com) objections

Meeting and exceeding assigned sales targets, while ensuring the optimum customer experience and satisfaction

Manage other customer contacts where required (inbound, email, chat etc)

Qualifications

Experience in working in a high volume contact centre

Past experience in a sales role preferred

Proven track record in exceeding sales targets

Passionate about delivering customer experience above and beyond customer expectations

Excellent communication and negotiation skills

Highly organised with strong attention to detail

Excellent influencing&interpersonal skills

Ability to work well under pressure

Highly adaptable individual that reacts positively to change in a fast paced environment

Ability to work within a team on own initiative

Benefits

Annual Leave buy or sell (buy or sell up to 5 days AL each year)

Healthcare Insurance through our flexible benefits programme

Access to learning&development tools

Free Parking

At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply!

If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email .

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