Admin Team Member, Business Support, Longford

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Admin Team Member, Business Support, Longford Vacancy Number: 28389

Category: Business Support, Customer Service (Entry)

Job Type: Full-time

Position Description This role offers an excellent opportunity for the successful candidate todevelop/enhance a broad range of professional skills:

In-depth knowledge of ESB Networks business

Strong Customer Service orientation and stakeholder engagement

Use of IT applications such as SAP, Excel, Word and other relevant systems.

Key Responsibilities The key responsibilities of the role will include but are not limited to;

Work in accordance with agreed guidelines, policies and procedures.

Providing excellent customer service to all Networks customers.

Work as part of a multi-functional team and support all units within the Division.

Actively sharing knowledge and expertise to foster team development.

Reporting– Producing accurate and timely reports to support business operations.

Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self

Providing clerical support to Network Supervisors, Project Leaders and Managers

Demonstrate flexibility and adaptability to change

This is a collaborative role within a flexible team structure, requiring involvement in all aspects of the above responsibilities.

Experience and Qualifications

A 3rd Level qualification or equivalent work experience.

Full clean driving licence

Working knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS, PHR.

Strong communication skills with a customer-focused mindset

Ability to meet tight deadlines while maintaining high standards of accuracy and attention to detail

A flexible approach to working

Proven ability to work effectively within a team

Financial awareness, including understanding of planned vs actual job costs, date management, and job closure processes

Location This position will be based in Longford.

While training, attendance in the office will be required 5 days a week. When training is complete a minimum of 3 days per week will be a requirement of this role.

Reporting to The successful candidate will report to the Business Support Supervisor, Central.

Why Work with Us?

Opportunity to lead Ireland’s transition tonet zero carbon future

Career developmentthrough mentoring andtraining

Corporate Social Responsibility Opportunities

Sports and Social Clubs

Networking opportunities

Credit Union

Access to staff well-being programmes

Generous parental leave entitlements

Strong values-based and inclusive culture

Strong commitment to diversity, equity and inclusion

Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Closing Date 13th of May, 2026

Diversity, Equity and Inclusion Statement ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, .

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