General Manager-Lucan, full time role

Retail Manager - Join One of Ireland's Best Workplaces!

Location:            Lucan

Reports to:       Group Retail Manager

We're looking for an enthusiastic, experienced General Manager in Retail to join our growing Irish-owned pharmacy group, with 13 branches across Dublin, Meath, Laois and Wicklow. If you're a team player with a can-do attitude, passionate about customer care and making a difference, we want to hear from

Why Join Us?

•  Awarded one of Ireland's Best Workplaces 2023
•  Supportive, community-focused environment
•  Fast-paced and collaborative culture built on trust and respect
•  Ongoing learning and development with experienced colleagues
•  Be part of a professional, friendly team that goes the extra mile for customers and each other.

Your Responsibilities

• Lead daily branch operations, including staff and stock management.
• Host daily huddles
• Champion community engagement initiatives.
• Deliver high standards in sales, service, and customer care.
• Implement promotions, manage cash handling, and oversee compliance.
• Responsible for all social media platforms for the branch, partnering with Marketing to ensure content is accurate and relevant
• Liaise with teams on fundraising events to support local charities, as well as in-store promotional events e.g. makeup masterclass
• Prepare for quarterly store audits and carry out any action points assigned
• Recruitment, Induction and mentoring of staff
• Management of housekeeping and maintaining a safe and healthy work environment.
• Manage staff rosters and weekly timesheets on Softworks
• Partner with HR on recruitment, on-boarding, learning and development, staff performance and development reviews and weekly timesheets

What You'll Bring

• A collaborative leadership style with a proven ability to motivate and manage teams, and to lead by example
• Retail Pharmacy experience desirable but not essential
• Demonstrated experience in mentoring and staff development
• Strong customer service focus with excellent communication skills
• Commercial acumen with a target-driven mindset
• Resilient with strong people management skills
• Excellent organisation and time management skills
• Experience reaching out to the community and supporting community initiatives
• High standards in administration and store presentation
• Minimum of 3 years retail management experience
• IT literate and hands on experience of MS Word and MS Excel
• Proficiency in retail systems (TouchStore/ similar) is desirable.
• Experience of an automated time and attendance system (e.g. Softworks/ similar) desirable
• Commercially-aware
• Target-driven and sales-focused
• Fluent English

What We Offer

• Competitive salary & quarterly monetary incentives
• Recognition and reward days
• Learning & development opportunities
• Employee discounts
• Wellbeing initiatives
• Community engagement
• Social events
• A values-led, people-focused culture

We are proud to be an equal opportunities employer. From time to time, business needs may require some flexibility in duties, and we appreciate your adaptability.

Be part of something truly special. Apply now and help shape the future of Pharmacy in Ireland!