F&B Assistant (With Experience), Trim

Location:

On site / Trim, Co. Meath, Ireland job type:

Permanent / Full or part-time Sector and subsector:

Hospitality Food and Beverage / Restaurant Salary:

Negotiable salary

At Trim Castle Hotel, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day.

Duties and Responsibilities of the Role

Assist in creating a warm and welcoming environment for our guests

Ensure that guests are seated and provided with menus promptly

Ensure that all guests' requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times

Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have

Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately

Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times

Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner

Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required

Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management

Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures

Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary

Assist in the set up and preparation, and provide service duties for functions as required

Support the kitchen staff as and when required and in accordance with hygiene and safety regulations

Ensure that all front of house and guest areas are well maintained at all times

Any other duties as directed by the Restaurant Manager or other members of the management team

Requirements for the role

Previous experience in F&B service essential within a 4-star/luxury environment

Strong communication and interpersonal skills

Ability to work well under pressure in a fast-paced, guest-facing environment

Excellent attention to detail and a passion for delivering high-quality service

Flexibility to work varying shifts, including evenings, weekends, and bank holidays

A team player with a proactive and positive attitude

Benefits Free meal on duty/uniform/family&friends discounts/free car parking facilities/Employee Awards

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