Sales Support Administrator, Kildare

About the Role

The Sales Support Administrator plays a key role in supporting the Direct Sales team by providing high-quality administrative and operational assistance. This position ensures the smooth day-to-day functioning of sales processes by working closely with Field Sales Managers and Regional Sales Managers.You’ll be a central point of contact between Sales and internal departments, helping to manage reporting, documentation, customer order troubleshooting, and performance metrics. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with data, and takes pride in supporting sales teams to perform at their best.Key Responsibilities

Produce daily, weekly, and monthly sales reports for sales management and sales teams Support Sales Managers in developing and implementing new methods and procedures to increase sales, promote brand awareness, and manage sales territories Liaise daily with internal departments to answer queries, resolve issues, manage complaints, and follow up on reporting requirementsProvide quality control across all sales channels Attend meetings with Sales Managers and sales teams to discuss reporting, sales goals, and interdepartmental collaboration Provide administrative support for Direct Sales regional offices, including adherence to GDPR requirements Use data analysis tools to support territory management and prepare reports with insights and recommendationsCoordinate and organize administrative support for sales training programs and activities Prepare detailed weekly and monthly sales reports covering sales teams, regions, agents, budgets, leads, growth projections, and marketing initiatives Promote and embed a culture that reflects company values and supports having the right people in the right rolesCarry out any other duties as required to support the sales function Requirements

Proven ability to process information accurately and on time while resolving issues effectively Excellent communication, interpersonal, and customer service skills Customer-focused mindset with the ability to work to targets Strong multitasking skills and ability to work in a busy environment Highly motivated and capable of working on own initiativeOpen-minded with a positive, can-do attitude High level of proficiency in Microsoft Office Demonstrated honesty, reliability, and trustworthiness The Right Person

The successful candidate will clearly demonstrate alignment with core company values, including being customer-focused, goal-driven, committed to continuous improvement, and reliable. You will also bring: Strong organisational skills and attention to detail Excellent communication and interpersonal skillsEffective problem-solving abilities A collaborative, team-oriented approach Ability to work under pressure and independently when required Flexibility, versatility, and a supportive attitude toward colleagues Confidence working across multiple departments in a team environment

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