Call Centre Agent, Kildare

Role: Call Centre Agent

Location: Kildare

Salary:€32k

We have a fantastic opportunity for a candidate looking to show off their customer service skillset as a call centre agent. As an agent on the phones, you will be working in a fast-paced call centre as the first point of contact for customers with any queries or concerns.

Duties and Responsibilities

Provide professional customer service to our clients

Deal with escalated customer requirements as an urgent priority

Reviewing account activity and following up on existing and potential customers

Be proficient in computer skills

Requirements

Takes pride in representing the company as the first point of contact for customers

Is comfortable dealing with customers directly over the phone

Is comfortable dealing with and resolving any customer queries or concerns

Previous experience in a similar customer service or call centre position is appreciated

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